Ch. 2

Question 1

refers to the technical structure of the software

Answer 1

architecture

Question 2

Client-Server Architecture has three layers, what are these layers?

Answer 2

Presentation layer
Application layer
Data layer

Question 3

How you interact with the application (using menus, typing, and selecting)

Answer 3

presentation layer

Question 4

what the application allows you to do (create formulas or charts, compose an essay)

Answer 4

application layer

Question 5

where the application stores your work jon your hard drive or flash drive)

Answer 5

data layer

Question 6

separates layers of client server architecture into three separate systems

Answer 6

three-tier client-server architecture

Question 7

new technologies that could help link or integrate, many different cent-server systems together in new and valuable ways

Answer 7

service-oriented architecture

Question 8

the world’s largest and most complex ES.
focus primarily on intra company processes that is, the operations that are performed within an organization

Answer 8

Enterprise resource planning (ERP) system

Question 9

Examples of inter-company systems

Answer 9

supply chain management (SCM)
supplier relationship management (SRM)

Question 10

connects a company to other companies that supply the materials it needs to make its products

Answer 10

supply chain management (SCM)

Question 11

connect a company’s ERP system to those of its suppliers

Answer 11

supplier relationship management (SRM)

Question 12

Examples of the manufacturing and sales processes system

Answer 12

1. Customer relationship management (CRM)
2. Product lifecycle management (PLM)

Question 13

systems connect a company’s ERP system to those of its customers.

Answer 13

customer relationship management (CRM)

Question 14

systems help companies administer the processes of research, design, and product management

Answer 14

Product lifecycle management (PLM)

Question 15

collection of these inter-company systems and the underlying intra company ERP system

Answer 15

application suite

Question 16

serve as a type of “enterprise operating system for a company’s ES landscape.

Answer 16

application platforms

Question 17

are used to represent the structure of an enterprise.

Answer 17

Organizational data

Question 18

is the highest organizational level in SAP ERP.

Answer 18

client

Question 19

represents a separate legal entity, and it is the central organizational element in financial accounting

Answer 19

Company code

Question 20

is an organizational element that performs multiple functions and is relevant to several processes.

Answer 20

plant

Question 21

Represent entities associated with various processes.

Answer 21

Master data

Question 22

are some of the most complex and extensively utilized data in an ERP system. Most commonly used master data in an organization.

Answer 22

material master data

Question 23

Another factor that influences the type of data or view needed is the type of material

Answer 23

material types

Question 24

Four most common material types

Answer 24

Raw materials (ROH)
Semifinished goods (HALB)
Finished goods (FERT)
Trading goods (HAWA)

Question 25

are purchased from an external source —vendor—and used in the production process

Answer 25

Raw materials (ROH)

Question 26

are typically produced in house from other materials to a raw materials and are used in the production of a finished good.

Answer 26

Semifinished goods (HALB)

Question 27

are created by the production process from other materials, such as raw materials and semifinished goods

Answer 27

Finished goods (FERT)

Question 28

are purchased from a vendor. Unlike raw materials, however, trading goods are resold to customers.

Answer 28

Trading goods (HAWA)

Question 29

Related to material type, which includes materials with similar characteristics.

Answer 29

material group

Question 30

A final factor that determines the type of data included in the material master

Answer 30

Organizational Level

Question 31

reflect the consequences of executing process steps, or transactions.

Answer 31

Transaction data

Question 32

Examples are purchase orders, packing lists, and invoices.

Answer 32

transaction documents

Question 33

Three documents are virtual documents in that they reside in the enterprise system and are printed only occasionally as needed.

Answer 33

1. financial accounting [FI] documents 2. management accounting or controlling [CO] documents 3. material documents.

Question 34

is a general term used to describe the ways that users can view and analyze both transaction and historical data to help them make decisions and complete their tasks

Answer 34

Reporting

Question 35

System , transactional environment SAP ERP, which is design to capture and store detailed transaction data

Answer 35

online transaction processing (OLTP) system

Question 36

detailed data analysis, SAP ERP, environment in the form of information systems

Answer 36

online analytic processing (OLAP)

Question 37

capture and store specified transaction data in an aggregated and summarized form

Answer 37

Information structures

Question 38

are the objects for which data collected

Answer 38

Characteristics

Question 39

are performance measures, such as quantities and counts that are associated with the characteristics

Answer 39

Key figures

Question 40

data are collected or aggregated for specified time periods, such as daily, weekly, and monthly

Answer 40

period definition

Question 41

identify tasks that are scheduled to be completed in a process

Answer 41

Work lits

Question 42

display lists of master data

Answer 42

Online lists

Question 43

are predefined in the SAP ERP system, and they collect the data needed to generate the most commonly used reports

Answer 43

Standard information structures

Question 44

SAP ERP also enables used to define their own structure

Answer 44

user defined information structures

Question 45

provides predefined analytics for data in standard information structures

Answer 45

Standard analysis

Question 46

allows users to define the content and format of the analysis

Answer 46

flexible analysis

Question 47

is a general term that refers to the overall capabilities a company uses to collect and analyze data.

Answer 47

Business intelligence