Ch 30

Question 1

What factor most affects how well you perform during the written licensing examinations and on tests in general?

a. Your personal development
b. Your handout materials
c. Your mastery of course content
d. Your ability to guess well

Answer 1

c. Your mastery of course content

Question 2

A student who is preparing for success should begin to prepare for a test by practicing good study habits and _____.

a. accepting a high anxiety level
b. focusing on time management
c. going with the flow
d. planning for late night studying

Answer 2

b. focusing on time management

Question 3

Janine’s job coach advises her that it is important to have good test-taking strategies. This is best described as being _____.

a. test-wise
b. educated
c. test-capable
d. employable

Answer 3

a. test-wise

Question 4

Nina is worried about taking the written licensing examination because she has a learning disability that affects her reading skills. Which action should she consider?

a. Provide documentation of her disability and ask for an accommodation, such as additional time to take the exam.
b. Ask to be excused from the written portion and only take the applied portion.
c. Take the exam just like everyone else, and then retake it as necessary.
d. Accept the fact that, because of her disability, she may never get a license.

Answer 4

a. Provide documentation of her disability and ask for an accommodation, such as additional time to take the exam.

Question 5

Ingrid is an excellent cosmetologist but has difficulty taking tests. She meets with a job coach, who advises her to look for qualifying conditions in test questions. Which question includes a qualifying condition?

a. Compare and contrast different types of salons.
b. Which of the following is usually part of a practical exam?
c. What are the requirements for licensure?
d. Define each of the following terms.

Answer 5

b. Which of the following is usually part of a practical exam?

Question 6

The drive to take the necessary action to achieve a goal is known as _____.

a. ability
b. motivation
c. enthusiasm
d. integrity

Answer 6

b. motivation

Question 7

During a job interview, Oskar is asked to describe his code of moral and artistic values. What is he being asked to comment on?

a. His integrity
b. His work ethic
c. His “people” attitude
d. His enthusiasm

Answer 7

a. His integrity

Question 8

A small salon that is owned by an individual or two or more partners is called a(n) _____.

a. independent salon
b. high-end salon
c. corporate chain
d. franchise salon

Answer 8

a. independent salon

Question 9

Jayden has accepted a job offer with a salon that is typical for the majority of salons in the United States. What type of operation is it?

a. Independent salon chain
b. Small independent salon
c. Franchise
d. National chain

Answer 9

b. Small independent salon

Question 10

A salon with a national name, consistent image, and business formula used in every location is called a(n) _____.

a. high-end salon
b. value-priced salon
c. franchise salon
d. independent salon

Answer 10

c. franchise salon

Question 11

Diedre enjoys spending extra time with her clients and building relationships with each of them.
Which type of salon might be particularly suitable for her?
a. Basic value-priced
b. Mid-priced, full-service
c. National chain
d. Franchise

Answer 11

b. Mid-priced, full-service

Question 12

If possible, a simple resume should have _____ page(s).

a. one
b. two
c. three
d. four or more

Answer 12

a. one

Question 13

Information that is contained on a resume should be relevant to _____.

a. prior duties and responsibilities
b. unrelated experiences
c. the position your are seeking
d. salary requirements

Answer 13

c. the position your are seeking

Question 14

What is the average time an employer will spend scanning a resume?

a. 10 seconds
b. 20 seconds
c. 60 seconds
d. 2 minutes

Answer 14

b. 20 seconds

Question 15

Shondra is preparing her resume for a salon position and is struggling with the content in the prior work experience section. All of her previous work has been as a store clerk. What should she do?

a. Emphasize how being a store clerk has enabled her to learn how to deal with all sorts of
customers.
b. Skip the employment history section because she has no experience in the relevant area.
c. Include the prior employment as a store clerk, but leave out her supervisor’s contact
information.
d. Modify her job description to target the desired qualifications of her desired position.

Answer 15

a. Emphasize how being a store clerk has enabled her to learn how to deal with all sorts of
customers.

Question 16

What is a bound collection of photos and documents that reflect skills and accomplishments in your
field? 
a.  Employment notebook 
b.  Employment portfolio 
c.  Resume 
d.  Brochure

Answer 16

b. Employment portfolio

Question 17

Dani is putting together her portfolio. Which photographs should she include?

a. Photos of styles that inspire her
b. Before and after shots showing the services that she has provided
c. Candid shots taken as she performed services
d. Family pictures in which she is enjoying herself

Answer 17

b. Before and after shots showing the services that she has provided

Question 18

When choosing a salon for employment opportunities, it is critical to choose one that _____.

a. provides for an easy commute
b. places all employees in the same position
c. services the type of clients you wish to serve
d. is trendy and fashionable

Answer 18

c. services the type of clients you wish to serve

Question 19

What is the technique of establishing contacts that may eventually lead to employment opportunities?

a. Sampling
b. Advertising
c. Networking
d. Marketing

Answer 19

c. Networking

Question 20

During salon visits, to ensure that all key areas are observed, it is important to develop a _____.

a. checklist
b. summary
c. catalog
d. notebook

Answer 20

a. checklist

Question 21

When researching potential employment opportunities, it is important that the stylist make _____.

a. informed comparisons
b. honest remarks
c. casual conversation
d. no conclusions

Answer 21

a. informed comparisons

Question 22

After your salon visit, it is customary to _____.

a. wait for a call back
b. text a message to the manager
c. send a thank-you note
d. call the receptionist

Answer 22

c. send a thank-you note

Question 23

When selecting an interview wardrobe, it is critical that the selection be _____.

a. in your favorite color(s)
b. appropriate for the position
c. uniform, regardless of position
d. trendy and from a label

Answer 23

b. appropriate for the position

Question 24

To prepare for questions that may be asked during an employment interview, it is important to _____.

a. be noncommittal
b. avoid difficult questions
c. reflect on the answers in advance
d. master the art of transparency

Answer 24

c. reflect on the answers in advance

Question 25

Vanya, a single mother of three with a minimum-wage job, is interviewing for salon positions as she finishes up cosmetology school. She is concerned about what she will wear to her job interviews. What is the best advice?

a. Wear clothing from your school store or in your school colors to show school loyalty.
b. Concentrate on hair and make-up; clothing is unimportant.
c. Wear a cover-up over everyday clothing so that you can demonstrate services as needed.
d. Contact a group such as Dress for Success or Wardrobe for Opportunity to obtain appropriate clothing.

Answer 25

d. Contact a group such as Dress for Success or Wardrobe for Opportunity to obtain appropriate clothing.

Question 26

Comparing answers to some of your questions from salon interviews will help you choose _____.

a. a salon with a largest number of valued clients
b. your mode of transportation and housing arrangements
c. the salon that offers the best package of income and career development
d. a salon that offers immediate management positions

Answer 26

c. the salon that offers the best package of income and career development

Question 27

Padma’s class is role-playing for interview practice and she is playing the part of the interviewer.
Which question could Padma ask that would be legal for a prospective employer? 

a. What is your native language?
b. Are you younger than 18 years old?
c. Do you regularly go to church?
d. Do you have any children?

Answer 27

b. Are you younger than 18 years old?

Question 28

Patti in interviewing for her dream job. The interviewer asks her about the number of children she has.
What is the best approach to answering this question?

a. Be truthful and share pictures of her children with the interviewer.
b. Calmly state that she would prefer to focus on her relevant skills.
c. Tell the interviewer the question is illegal and that she will need to speak to her lawyer.
d. Explain that while she does have children, she does not plan on having any more.

Answer 28

b. Calmly state that she would prefer to focus on her relevant skills.