Ch 56 Notes

Question 1

A key written communication tool in the medical office is?

Answer 1

Policy and procedures manual

Question 2

The basics of hiring a successful employee include?

Answer 2

Discussing policies and procedures early

Question 3

Money from the petty cash fund can be used for what?

Answer 3

Postage due fees and holiday decorations

Question 4

The usual amount of money in a petty cash account is?

Answer 4

$50

Question 5

An employee payroll information sheet should include?

Answer 5

Social Security Number

Question 6

A pay schedule is?

Answer 6

Shows how often an employee is paid

Question 7

The number of dependence an employee is claiming is found on the?

Answer 7

Form W-4, employees withholding allowance certificate

Question 8

A dependent is?

Answer 8

People who are financially dependent on the employee.

Question 9

A payment of a set amount of money per pay period is what?

Answer 9

Salary

Question 10

A commission is?

Answer 10

A percentage of the amount an employee earns for the employer.

Question 11

What position is usually paid by commission?

Answer 11

A sales Person

Question 12

The total amount of income earned before deductions is referred to as the?

Answer 12

Gross earnings

Question 13

If an employee earns $8 an hour and works 35 hours per week the employees gross weekly earnings are?

Answer 13

280

Question 14

The Fair Labor Standards Act primarily affect?

Answer 14

Employees who earned hourly wages

Question 15

Which of the following is mandated for hourly employees by the Fair Labor Standard Acts?

Answer 15

Time and a half for all hours worked beyond the normal 8 hours in a regular work day

Question 16

An example of voluntary deduction from an employee’s paycheck is?

Answer 16

Health insurance premium payments

Question 17

An example of a required deduction from an employee paycheck is?

Answer 17

FICA tax

Question 18

Employees W4 form should be?

Answer 18

Updated yearly

Question 19

A payroll register?

Answer 19

Summarizes vital information about all employees and their earnings

Question 20

How often will you deposit federal employment taxes for the practice?

Answer 20

According to the federal tax deposit schedule

Question 21

What is the name of the EFT program through which businesses submit federal income taxes and FICA taxes?

Answer 21

TaxLink

Question 22

Every three months a more complete accounting a federal taxes is required on the?

Answer 22

The employers quarterly federal tax return ,or form 941

Question 23

Which of the following statements applies to an electronic fund transfer system?

Answer 23

The employee does not have to worry about losing paychecks

Question 24

An employer must pay the FUTA tax, which is ____up to the first $7000 of the employees income for a year, if employees wage total more than 1500 in any quarter

Answer 24

6.2%

Question 25

Another name for the employers quarterly federal tax return is?

Answer 25

Form 941

Question 26

Which of the following summarizes the federal income and FICA taxes withheld from employees paycheck?

Answer 26

Employers quarterly federal tax return

Question 27

Another name for an employee withholding allowance certificate is?

Answer 27

Form W-4

Question 28

Form W-2 serves which of the following purposes?

Answer 28

It shows the employees total taxable income for the previous year

Question 29

Earnings after all deductions have been taken this is the amount of the employees paycheck called

Answer 29

Net earnings

Question 30

The money used to pay taxes to appropriate government agencies is paid from?

Answer 30

Tax liability account

Question 31

Which of the following ensures employees against possible loss of income resulting from a work related injury disability or disease?

Answer 31

Workers compensation

Question 32

Which of the following employees would qualify for workers compensation?

Answer 32

An employee who sustained a crushing injury to the leg at work

Question 33

Which of the following documents is a formal representation of the supervisory structure and reporting relationships within a company?

Answer 33

Organizational chart

Question 34

In a physical-owned medical practice, who is responsible for the practice?

Answer 34

The Physician

Question 35

Which of the following terms is used to demonstrate how each rank or level in an organization is accountable to those directly superior and how the authority passes from one level to the next?

Answer 35

Chain of command

Question 36

What information is most likely to locate in a policies and procedures manual?

Answer 36

Dress code

Question 37

Which of the following would be found in an administrative procedure manual?

Answer 37

Telephone procedures

Question 38

The petty cash fund should be replenish when there is a minimum of?

Answer 38

$15

Question 39

What is the tax where the employer pays half and the other half is withheld from the employees paycheck?

Answer 39

FICA tax

Question 40

Payment of a set amount of money per pay period regardless of the number of hours worked is?

Answer 40

A salary

Question 41

Which of the following is a key communication tool for the medical office which covers both administrative and clinical procedures?

Answer 41

Policies and procedures manual

Question 42

Which of the following is most likely to be found in the P & P manual for a medical office?

Answer 42

Dress code

Question 43

A clinical procedure manual would be most likely to include?

Answer 43

Reagents, standards, and controls used

Question 44

Bill‘s wife was diagnosed with colon cancer and underwent surgery last week. She is currently undergoing chemotherapy and is both very ill and very weak which of the following will allow Bill to stay at home and take care of his wife for up to 12 weeks without pay without losing his job?

Answer 44

Family Medical Leave Act

Question 45

Shannon is the practice manager for a midsize medical practice. Today she is interviewing Tina for the position of medical assistant which of the following questions should Shannon avoid during the interview?

Answer 45

“Are you a union member” (Asking whether a potential employee is a union member is illegal)

Question 46

The position in a physician-owned medical office have asked Brenda, the office manager, to set goals for office employees in an an effort to make the office more efficient. Brenda has never had to set goals for anyone before, so she asked you for advice. Which of the following responses would be most helpful to Brenda?

Answer 46

Make sure the goal you set are measurable, so the employees can see their progress.

Question 47

Which of the following is not a valid suggestion for increasing respect for diversity in the medical office?

Answer 47

Try to fit each individual into a “group”so that you can better understand his or her background

Question 48

Which of the following is not part of a typical problem-solving model?

Answer 48

Complaints about the problem

Question 49

Alyssa was administrating an intramuscular injection of an anabiotic to Bobby, A 7 year-old child. Bobby was very nervous about getting a shot, so his mother was standing near him, with her arm around him for encouragement. As Alicia was removing the needle from Bobby’s arm, he jerked suddenly, and the tip of the needle grazed Bobby’s mothers forearm, breaking the skin. Which of the following forms will Alyssa need to complete?

Answer 49

Incident report

Question 50

John has been a medical assistant at the medical practice for two years and has always tried to do his job well. No matter how well he performs, his coworker Angie, who has been there for five years, find something to complain about regarding his work. He has talk to Angie about this, but Angie’s behavior has not changed. Although John loves his jobs, he feels that he is being unfairly targeted get it. What can John do as a next step in resolving this issue?

Answer 50

Ask the practice manager to mediate.

Question 51

Frank’s paycheck is made out of $300. What is his net earnings?

Answer 51

$300