CH 6: Intoduction to general Management Flashcards
Contents of the learning unit: 1. The role of management 2. A definition of management 3. The different levels and functional areas of management in businesses 4. Skills at different managerial levels and the roles of managers 5. Development of management theory (6 cards)
1
Q
What is the role of management?
A
- Direct the organisation to its objectives
- Set and keep the operations of the business on a valid course.
- Keep the organisation in equilibrium with its environment.
- Attain its goals synergistically and productively.
2
Q
What is the definition of management?
A
The process of planning, organising, leading and controlling the resources of the organisation to achieve the stated goals as efficiently as possible
3
Q
What are the management levels?
A
- Top management
- Middle management
- Lower management
4
Q
What top level management skills are required?
A
Conceptual and diagnostic/analytical skills
5
Q
What middle management skills are required?
A
Balance between Conceptual and diagnostic/analytical skills as well as technical and interpersonal skills.
6
Q
What lower management skills are required?
A
Technical and interpersonal skills.
