Ch 7 Flashcards

(77 cards)

1
Q

Strategy

A

describes “how” organizational goals are to be achieved. it refers to the method or plan of action that describes resource allocation and activities for attaining goals

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2
Q

Strategic Management

A

process of formulating and implementing strategies that will help the organization exploit its core competencies, build synergies, and deliver value to gain sustainable competitive advantage

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3
Q

Nepolian

A
great strategist
win battles with less supplies
1805 fighting Russian enemy 
created strategy forced enemy to spread out
kept reserve back
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4
Q

Want 2 things out of Strategy

A

use limited RESOURCES to have

the maximum IMPACT

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5
Q

Impact

A

competitive advantage

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6
Q

Competitive advantage

A
  • core competencies
  • synergy
  • value
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7
Q

Core Competitencies

A

identify strengths

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8
Q

Synergy

A

bring together skills; avoid duplication more efficient; utilize resources in best possible manner; use other facilities and build on eachother

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9
Q

Value

A

how we deliver profits

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10
Q

Levels of Strategy

A
  • corporate
  • business division
  • functional
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11
Q

Corporate

A
  • help define market
  • expands across industries
    ex. PMG, Samsung, General Electric
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12
Q

Business Divison

A
  • how we navigate the market

- 1 industry (industry specific)

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13
Q

Functional

A
  • how operationalize
  • within organization
  • ex. HR
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14
Q

Focus Cost

A

small market; ex. jumping beans sells kids clothes

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15
Q

Differential Focus

A

trendy clothes for kids

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16
Q

Best Buy

A
  • bought high end brand
  • strategic alliance with other company
  • 1966 customers more choice
  • differentiation: customer service ex. geek squad, online development
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17
Q

Corporate strategies

A

-sets long-term direction for the total enterprise
grow-utilizes alliances
joint venture
-growth (multiple industries; Samsung)
-retrenchment (cut down on business)
-international (global)
-cooperation (joint-venture; strategic alliances)–get together with other company

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18
Q

Business or Competitive Strategies

A

-identifies how a division or strategic business unit will compete in its product or service domain
-Target Scope vs Advantage Low Cost Prod . Uniqueness
-Broad (Industry Wide) Cost Leadership Strategy . …………………………………………………………………Differentiation Strategy
-Narrow (Market Segment) Focus Strategy (low cost) ……………………………………………………………..Focus Strategy
………………………………………………………………….(differentiation)

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19
Q

Functional Strategies

A

guides activities within on specific area of operations

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20
Q

Circuit City

A

1949 started 1970s enjoyed status quo

  • cost strategy laid off most experienced employees
  • sold products at discounts
  • employees not trained
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21
Q

Wal-Mart

A
  • outskirts of land b/c its cheaper
  • by pass traffic (big volumes)
  • Functional Strategy: makes different what they do
  • Same business strategy;; operationally different btw Circuit City
  • needs to increase operations research one to first to start JIT
  • invested a lot; negotiate; distribution cost how to make things go down
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22
Q

Kmart

A
  • cut costs by giving discounts
  • more customers bargaining with suppliers
  • no electronic system of what is selling
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23
Q

How do Firms make strategic choices to gain competitive advantage?

A

the strategic management process

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24
Q

Strategic Management Process

A

1) strategic analysis
2) Strategy formulation
3) strategy implementation

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25
Strategic Analysis
First, Analyze mission, vision, and goals | Next, Analyze internal and external environment--what do customers want?
26
Mission
- WHO we are? - fundamental purpose - company philosophy - company identity
27
Vision
- WHERE we want to be? - long term view - what we want to achieve? - direction and aspiration
28
Goals
- WHAT specifically we need to achieve? - SMART goals - -continually resetting
29
SWOT Analysis
internal and external - External: Opportunities; threats - Internal: strengths; weaknesses
30
BCG (Boston Consulting Group)
- internal (portfolio) | - ?; *; dogs, $ cows
31
Porter's 5-Forces Model
- Potential new entrants - Suppliers - Customers - Substitute products - Competition
32
Strategy Implementation
implementation--> control
33
Implementation
- operational plans - assign responsibilities - decide reward structures - allocate resources - decide time line - fit organizational structure and activities to the environment
34
Control
- reporting mechanisms - -how effective have strategies been? - -what adjustments, if any, are necessary?
35
To be successful
managers need to learn the art of planning and strategic management
36
Picking right strategy
equally critical
37
Planning and Strategizing
need to be based on thorough SWOT analysis
38
Plans and Strategies
need to be flexible
39
Implementation
should be fast and efficient to achieve planned goals
40
GM Corporate Level Strategy (growth)
- concentration: Auto Industry - Diversification: ACDelco; GM Card; Onstar - Vertical Integration: owning distribution and part companies 60%
41
GM CLS (Internationalization)
transnational strategy: operations in more than 120 countries woldwide
42
GM CLS (Cooperation)
Strategic Alliance: GM and its strategic partners produce cars and trucks in 34 countries - -GM Korea Company - -Shanghai Gneral Motors Co - -SAIC-GM-Wuling Automobile Co - -SAIC GM Investment Liminited
43
GM CLS (Retrenchment and Restructing)
- divested in unprofitable partnerships - sold unprofitable brands - reduced suppliers
44
GM Initial Strategy: Differentiation
"a car for every purse and purpose" controlled more than half of car market 22% in 2008
45
GM Focus Now
Low-Cost Strategy - less differentiation - moving from 8-4 brands in the US - Stronger focus on core brands - more than a truck and SUV Co - Focus on fuel-efficient cars and sedans
46
GM Manufacturing
Low Cost - plant closures - sustainability - decrease operational costs - standard parts and equipment
47
GM Human Resource
Low Cost
48
GM Marketing
low cost - reducing their marketing budget by decreasing the amount advertisements they put out there buy making those advertisements have a bold statement and a lasting image in the customers minds - comparing of products in their commercials and on paper
49
strategic formulation
process of crafting strategy
50
mission
organizations reason for existence in society
51
operating objectives
specific results that organizations try to accomplish
52
Porter's competitive strategies
differentiation cost leadership focused differentiation focused cost leadership
53
differentiation
make products that are unique and different
54
cost leadership
produce at lower cost and sell at lower price
55
focused differentiation
use differentiation and target needs of a special market
56
focused cost leadership
use cost leadership and target needs of a special market
57
BCG Matrix
analyzes business opportunities according to market growth rate and market share
58
stars
higher market shares in high growth markets;; produce large profits through substantial penetration of expanding markets;; preferred strategy is growth
59
cash cow
have high market shares in low-growth markets;; they produce large profits and a strong cash flow;;
60
Question Marks
low market shares in high growth markets; they may not generate much profit at the moment. the upside potential is there b/c of the growing markets
61
Question Marks
low market shares in high-growth markets;; although they may not generate much profit at the moment, the upside potential is there because of the growing markets
62
Dogs
low market shares in low growth markets;; they produce little if any profit, and they have low potential for future improvement
63
Which is the best question to ask to start the strategic management process?
What is our mission?
64
The ability of a business firm to consistently outperform its rivals is called
Competitive Advantage
65
GE is a complex conglomerate that owns many firms operating in very different industries. The strategies pursued for each individual firm within GE umbrella would best be called ___ level strategies
Business
66
An organization that is downsizing by cutting staff to reduce costs can be described as pursuing a ___ strategy
Retrenchment
67
When you buy music downloads online, the firm selling them to you is engaged in which type of e-business strategy?
B2C
68
The alliances that link firms in supply chain management relationships are examples of how businesses can use ___ strategies
Cooperation
69
Among the global strategies that international businesses might pursue, the ___ strategy most directly tries to customize products to fit local needs and cultures in different countries
Multidomestic
70
If Google's top management were to announce that the firm was going to buy Federal Express, this would be a strategy of growth by ___
diversification
71
___ are special strengths that an organization has or does exceptionally well and that help it outperform competitiors
Core Competencies
72
A ___ in the BCG Matrix would have a high market share in a low-growth market
Cash COw
73
In Porter's five forces model, which of the following conditions is most favorable from the standpoint of industry attractiveness?
Low bargaining power of suppliers
74
The two questions Porter asks to identify the correct competitive strategy for a business or product line are: 1 what is the market scope? 2 what is the __?
source of competitive advantage
75
When Coke and Pepsi spend millions on ads trying to convince customers that their products are unique, they are pursuing what Porter calls a ___ strategy
differentiation
76
A firm that wants to compete with rivals by selling a very- low-priced product in a broad market would need to successfully implement a ___ strategy
cost leadership
77
In addition to focusing on strategy implementation and strategic control, the responsibility for strategic leadership of an organization involves success with ___
the process of continuous change