CH1. Intro to Teams Flashcards
(25 cards)
small number of consistent people committed to a relevant shared purpose, with common performance goals, complementary and overlapping skills, and a common approach to their work
A Team
- knowledge from different disciplines but stays * within their boundaries”
- In a team setting, members function as independent experts in their professions/disciplines, and each member evaluates and assesses the problem from their perspective.
Multidisciplinary Team
- analyzes, synthesizes and harmonizes links between disciplines into a coordinated and coherent whole.”
- “synthesis of two or more disciplines, establishing a new level of discourse and integration of knowledge.”
- It creates a new discipline.
- An interdisciplinary team where members come together as a whole to discuss their individual assessment of a problem/challenge/task and develop a joint solution.
Interdisciplinary
Benefits of Interdisciplinary Work
- Promotion of shared responsibility and accountability
- Appreciation and utilization of other professionals’
- competencies
- Increased knowledge and appreciation of families’ [clients, service users, patients, students] strengths, capacities as well as risks and challenges
- More accurate problem identification
- “integrates the natural, social and health sciences in a humanities context, and transcends their traditional boundaries.”
- A transdisciplinary team share roles as each expert helps other members to acquire skills related to the specialist’s area of expertise, and involves:
- Role release: accept that others can acquire their same expertise
- Role expansion: one’s role can expand beyond what they are trained for.
Transdisciplinary
- Executive
- Negotiation * Advisory
- Other?
Types of Teams
- Planning
- Directing
- Integrating
- Logistics
- Procurement * Treatment
- Other?
Function of Teams
- Corporate
- Healthcare
- Land planning
- Transportation
Team Settings
- Corporate
- Healthcare
- Land planning
- Transportation
Team Settings
- Standing
- Ad-hoc
Time / Duration
Benefits of Teams
- Different perspectives
- More creativity / solutions / ideas
- More work done in less times
- Better outcomes
- Increase job performance
- Building professional relationships
- Creates more capacity
- Creates support system
- Increasing learning and development among team members
- Better resource utilization
- Reduce costs
Barriers to Teamwork
Individual Level:
* Language barriers
* Socio-cultural differences
* Differences in discipline / professional values and philosophies
* Inter-professional conflict
* Diversity, equity and inclusion
Power imbalance
Organizational Level:
* Organizational constraints – change management, workload,
bureaucracy, organizational culture
Geography/location
Communication modality: virtual/in-person, other
Challenges to Teamwork
Individual Level:
* Language barriers
* Socio-cultural differences
* Conflicting viewpoints
✓Differences in discipline / professional values and philosophies
✓Letting go of personal agendas/personal needs
✓Letting go/being aware of personal bias/judgments/etc.
Team Level:
* Reliance on other group members oReaching consensus
* Group think
Other:
* Meeting deadlines/logistical challenges
Competencies for Interdisciplinary/ Inter-professional Practice
- knowledgeable about scope of own profession
- seeks contributions from other team members
- addresses misconceptions/stereotypes
- respects roles, expertise, and unique contributions of fellow team membersidentifies common/overlapping professional skills amongst team members
- values the enhanced benefits of the team collaboration
- describes the different perspectives and knowledge of other
professions
Components Influencing Team Success
Inner Circle
1. Task (Performance) : team actions to complete tasks (e.g. workplan)- how team outcome was accomplished
2. Team (Effectiveness): Building a team, and the team interactions
3. Approach: Approaches, processes and procedures to achieve the task and to operate as a team
4. Individual: team members’ values, motives, attitudes, skills, knowledge and traits
Outer Circle
5. Organization: culture, resources etc
6. System: policy, mandates etc
Create Incentives Towards Success/Achievement of Goal
Culture of Team
Structures that support Teams: Time, Technology, Space, Tools
Enabling Conditions
Characteristics of Successful Teams
- Clear Goals
- Defined Roles
- Open and Clear Communication
- Effective Decision Making
- Balanced Participation
- Valued Diversity
- Managed Conflict
- Positive Atmosphere
- Cooperative Relationships
- Participative Leadership
Team Formation - planning for success
Structure for team processes:
e.g. defined roles; expectations, commitments, (team
process focus)
performance strategies:
goal-setting; agendas (team task focus)
interpersonal processes:
relationship-building (individual focus)
Team Lead / Coordinator / Facilitator
- Reviews and follows agenda to complete work on time
- Encourages participation- discourages domination
- Supports members to fulfill their roles
- Keeps team focused on agenda yet supporting dialogue
- Facilitates decision making – helping team arrive at decision through selected process
- Confirms next steps which sets agenda for next meeting
Team Lead / Coordinator /Facilitator Characteristics
- Have good ideas / vision
- Ability to recognize what kind of members are needed for the team (skills, expertise)
- Humility and confidence to work with others who have different or more expertise and knowledge
- Strong communication skills to keep every member in the team
- Inter-personal skills to work with different personality types
Important Roles for Recorder and Checker
- Recorder prepares notes from the group work during the meeting and, agenda for next meeting and any material that is to be posted or turned in.
- Time Keeper: Ensures team is on track against team agenda.
- All team members: Energize group members, create positive team climate; demonstrate active listening: summarize input, clarify ideas, use respectful communication etc.
- All team members are also responsible for reviewing, editing, and approving all team work before submission
Team Charter
- Document that helps clarify responsibilities and expectations of team members (Mathieu and Rapp, 2009).
- Is a key document in setting group norms for teams
- Team charters are often called contracts, terms of reference etc.
- Usually includes task, team, individual elements, decision-making process