Ch10&11 Flashcards
(20 cards)
Maslow hierarchy of needs
Physiological Safety Social Esteem Self actualization
Herzberg hygiene factors
Factors that are negative when taken away but do not necessarily motivate when there
Examples would be… Hygiene, company policy, working conditions,
Co-workers, salary and job security
Goal setting theory
Setting ambitious but attainable goals can motivate workers
Expectancy theory
Amount of effort employees exert on a task depends on the expected outcome
Equity theory
Employees try to maintain equity compared to others in similar positions
Job enrichment
Motivational strategy that emphasizes motivating the worker through the job itself
Human resource management
Process of determining human resource needs and then recruiting selecting and developing and scheduling employees to meet organizational goals
Eeoa
Protects black people
Civil rights act of 1991
expanded on original civil rights act
ADA 1973
Protects Americans with disabilities
Adea 1967
Protects people 40 years or older
Vestibule training
Training done in a classroom with similar equipment as in the job
360 evaluation
Performance evaluation from subordinates self supervisor and peers
Piecework system
Wage based on number of items produced
Commission based
Pay based on percentage of sales made (golds gym)
Flextime plan
Required number of hours that can be worked at anytime employee chooses
Core time
With flex time plan core time is when all employees must be at their stations
Compressed work week
Same number of hours but fewer days
Job sharing
Two part time employees share a full time job hourly requirement
Hawthorne effect
People act differently when they know they are being studied
