Ch2 Strategic Planning for Competitive Advantage Flashcards

(33 cards)

1
Q

in the portfolio matrix, a business unit that generates more cash than it needs to maintain its market share

A

cash cow

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2
Q

a set of unique features of a company and its products that are perceived by the target market as significant and superior to those of the competition

A

competitive advantage

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3
Q

provides the mechanisms for evaluating marketing results in light of the plan’s objectives and for correcting actions that do not help the organization reach those objectives within budget guidelines

A

control

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4
Q

being the low-cost competitor in an industry while maintaining satisfactory profit margins

A

cost competitive advantage

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5
Q

a strategy of increasing sales by introducing new products into new markets

A

diversification

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6
Q

in the portfolio matrix, a business unit that has low growth potential and a small market share

A

dog

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7
Q

collection and interpretation of information about forces, events, and relationships in the external environment that may affect the future of the organization or the implementation of the marketing plan

A

environmental scanning

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8
Q

gauging the extent to which the marketing objectives have been achieved during the specified time period

A

evaluation

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9
Q

curves that show costs declining at a predictable rate as experience with a product increases

A

experience curves

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10
Q

product, place, promotion, and price, which together make up the marketing mix

A

four Ps

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11
Q

the process that turns a marketing plan into action assignments and ensures that these assignments are executed in a way that accomplishes the plan’s objectives

A

implementation

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12
Q

a marketing strategy that entails attracting new customers to existing products

A

market development

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13
Q

the description and estimation of the size and sales potential of market segments that are of interest to the firm and the assessment of key competitors in these market segments

A

market opportunity analysis (MOA)

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14
Q

a marketing strategy that tries to increase market share among existing customers

A

market penetration

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15
Q

a thorough, systematic, periodic evaluation of the objectives, strategies, structure, and performance of the marketing organization

A

marketing audit

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16
Q

a unique blend of product, place (distribution), promotion, and pricing strategies designed to produce mutually satisfying exchanges with a target market

A

marketing mix

17
Q

defining a business in terms of goods and services rather than in terms of the benefits customers seek

A

marketing myopia

18
Q

a statement of what is to be accomplished through marketing activities

A

marketing objective

19
Q

a written document that acts as a guidebook of marketing activities for the marketing manager

A

marketing plan

20
Q

designing activities relating to marketing objectives and the changing marketing environment

A

marketing planning

21
Q

the activities of selecting and describing one or more target markets and developing and maintaining a marketing mix that will produce mutually satisfying exchanges with target markets

A

marketing strategy

22
Q

a statement of the firm’s business based on a careful analysis of benefits sought by present and potential customers and an analysis of existing and anticipated environmental conditions

A

mission statement

23
Q

the advantage achieved when a firm seeks to target and effectively serve a small segment of the market

A

niche competitive advantage

24
Q

the process of anticipating future events and determining strategies to achieve organizational objectives in the future

25
a tool for allocating resources among products or strategic business units on the basis of relative market share and market growth rate
portfolio matrix
26
in the portfolio matrix, a business unit that shows rapid growth but poor profit margins
problem child (question mark)
27
a marketing strategy that entails the creation of new products for present markets
product development
28
the provision of something that is unique and valuable to buyers beyond simply offering a lower price than that of the competition
product/service differentiation competitive advantage
29
in the portfolio matrix, a business unit that is a fast-growing market leader
star
30
a subgroup of a single business or collection of related businesses within the larger organization
strategic business unit (SBU)
31
the managerial process of creating and maintaining a fit between the organization’s objectives and resources and the evolving market opportunities
strategic planning
32
an advantage that cannot be copied by the competition
sustainable competitive advantage
33
identifying internal strengths (S) and weaknesses (W) and also examining external opportunities (O) and threats (T)
SWOT analysis