ch3

Question 1

Part of an organization that is responsible for evaluating, prioritizing and sanctioning changes

Answer 1

CAB - Change advisory board

Question 2

Part of CAB process where the change is anaylized to see how they can impact an organization

Answer 2

Impact Analysis

Question 3

Part of the CAB process where the change process is introduced before being fully implimented

Answer 3

Test Results

Question 4

Part of CAB process which acts as a saftey net incase something doesn’t work as expected

Answer 4

Backout plan

Question 5

Part of CAB process that setups a period of time where the least amount of people effected

Answer 5

Maitenance window

Question 6

A Rulebook or guide to how things should be done

Answer 6

SOP - Standard Operating Procedure

Question 7

Process or componets that a application may reply on to work, though not part of the main program

Answer 7

Dependency

Question 8

Proper documentation should include

Answer 8

Updating Diagram and Updating Policies/Procedures