Ch3: Applications for Business Flashcards

1
Q

A list dispays?

A

A set of records from a table

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2
Q

In the list view, each row represents what?

A

1 field

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3
Q

In the list view, each column represents what?

A

1 record

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4
Q

How can a user dispay the same list or form in multiple ways?

A

List Control Menu (hamburger) > View

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5
Q

How are context menus accessed?

A
  1. Selecting List Controls
  2. Right clicking the list header (In a row’s cell)
  3. Right clicking Column Header
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6
Q

A filter has what 3 components?

A

FOV
1. Filter
2. Operator
3. Value

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7
Q

Filter conditions are reviewed where?

A

Bread crums

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8
Q

In List Layout. If a field is not avail on a given record what can you use to find?

A

Dot-walk technique

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9
Q

What 2 roles grant permissions to add/remove columns ,etc?

A
  1. Admin and,
  2. personalize_list roles
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10
Q

An admin makes updates to a gloab list view but you are not able to see those changes. Why? Bonus: How do you correct?

A

You have customized your personal list view
Bonus) Choose ‘Reset to Column Defaults’

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11
Q

Dot-walking gathers information from a series of tables through?

A

Reference fileds

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12
Q

Where are the 2 locations you can create a new module?

A
  1. Click the ‘New’ button on a current application record
  2. Select ‘Modules’ in the filter navigator
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13
Q

Context Menus provide?

A

Different levels of controls for a given list view

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14
Q

Tables contain?

A

Records

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15
Q

Records contain?

A

Fields

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16
Q

Fields contain?

17
Q

What contains the definitions for every field from all tables in a ServiceNow instance?

A

System Dictionary

18
Q

T or F You can dot-walk to a field when using Form Design?

A

False, Form Layout is where you can dot-walk in the List Collector

19
Q

What do you call an element used to display information that is not a field in the record?

A

A formatter
Ex: The Activity Stream is a formatter

20
Q

Templates allow form field to be populated automatically? T or F

21
Q

What can be applied to a table list to isolate a subset of the data?

22
Q

What can be used to categorize, flag, and locate records?

23
Q

What are the three different types of context menus in a list view?

A

List, Column, and Record

24
Q

What defines which fields appear in a list and the order of said fields?

25
Which field type displays information from another table?
Reference
26
What are the three main components of Form Design?
1. Page Header 2. Field Navigator 3. Form Layout