CH8 - LEADING

Question 1

involves influencing others to engage in the work behaviors necessary to reach organization goals

Answer 1

Leading

Question 2

while ____ refers to the function, _____ refers to the process

Answer 2

leading, leadership

Question 3

Bases of power

Answer 3

1. legitimate power
2. reward power
3. coercive power
4. referent power
5. expert power

Question 4

a person who occupies a higher position power over persons in lower positions within the organization

Answer 4

legitimate power

Question 5

when a person has the ability to give rewards to anybody who follows orders or requests

Answer 5

reward power

Question 6

refer to money or other tangible benefits like cars, house and lot

Answer 6

material rewards

Question 7

rewards consist of recognition, praises, etc

Answer 7

psychic rewards

Question 8

when a person compels another to comply with orders through threats or punishment

Answer 8

coercive power

Question 9

when a person can get compliance from another because the latter would want to be identified with the former

Answer 9

referent power

Question 10

provide specialized information regarding specific lines of expertise

Answer 10

expert power

Question 11

the process of influencing and supporting others to work enthusiastically toward achieving objectives

Answer 11

leadership

Question 12

Traits of Effective Leaders

Answer 12

1. personal drive
2. desire to lead
3. personal integrity
4. self confidence
5. analytical ability or judgment
6. knowledge of company
7. charisma
8. creativity
9. flexibility

Question 13

willing to accept responsibility, possess vigor, initiative, persistence, and health

Answer 13

personal drive

Question 14

some aren’t qualified because they lack:

Answer 14

desire to lead

Question 15

A person who is well-regarded by others as one who has integrity posses one trait of a leader

Answer 15

personal integrity

Question 16

activities of leaders require moves that will produce the needed outputs

Answer 16

self-confidence

Question 17

a leader with sufficient skill to determine the root cause of the problem

Answer 17

analytical ability

Question 18

A leader is well informed about the company

Answer 18

knowledge of the company, industry, or technology

Question 19

when a person has sufficient personal magnetism that leads people to follow directives

Answer 19

charisma

Question 20

the ability to combine existing data, experience, and preconditions from various sources in such a way that results…

Answer 20

creativity

Question 21

people differ in the way they do their work, one will adapt a different method

Answer 21

flexibility

Question 22

Leadership skills

Answer 22

1. technical skills
2. human skills
3. conceptual skills

Question 23

specialized knowledge needed to perform a job

Answer 23

technical skills

Question 24

ability of a leader to deal with people, both inside and outside the organization

Answer 24

human skills

Question 25

the ability to think in abstract terms, to see how parts fit together to form the whole

Answer 25

conceptual skills

Question 26

Behavioral approaches to leadership styles

Answer 26

1. accdg to the ways leaders approach people to motivate them 2. accdg to the way the leader uses power 3. accdg to the leader's orientation toward task and people

Question 27

two ways leaders approach people

Answer 27

1. positive leadership 2. negative leadership

Question 28

leader's approach emphasizes rewards

Answer 28

positive leadership

Question 29

punishment is emphasized by the leader

Answer 29

negative leadership

Question 30

Ways leader uses power

Answer 30

1. autocratic 2. participative 3. free-rein

Question 31

leaders who make decisions themselves, without consulting subordinates

Answer 31

autocratic leaders

Question 32

when a leader openly invites his subordinates to participate or share in decisions

Answer 32

participative leader

Question 33

leaders who set objectives and allow employees or subordinates relative freedom

Answer 33

free-rein leaders

Question 34

leaders orientation toward tasks and people

Answer 34

1. employee orientation 2. task orientation

Question 35

leader considers employees as human beings of intrinsic importance

Answer 35

employee orientation

Question 36

leader places stress on production and technical aspects and views employees as means of finishing job

Answer 36

task orientation

Question 37

leadership is effective when the leader's style is appropriate to the situation

Answer 37

Fiedler's Contingency Model

Question 38

Situational characteristics is determined by:

Answer 38

1. relations between leaders and followers 2. structure of the task 3. power inherent to the leader's position

Question 39

most important factor affecting the selection of a leader's style is the development level of subordinate

Answer 39

Hersey and Blanchard Situational Leadership Model

Question 40

Maturity components

Answer 40

1. job skills and knowledge 2. psychological maturity

Question 41

Blanchard leadership styles

Answer 41

1. Directing 2. Coaching 3. Supporting 4. Delegating

Question 42

for people who lack competence but enthusiastic and committed

Answer 42

directing

Question 43

for people who have competence but lack commitment

Answer 43

coaching

Question 44

for people who have competence but lack of confidence or motivation

Answer 44

supporting

Question 45

for people who have both competence and commitment

Answer 45

delegating

Question 46

Path-goal leadership styles

Answer 46

1. Directive leadership 2. Supportive leadership 3. Participative leadership 4. Achievement-oriented leadership

Question 47

where the leader focuses on clear task assignments

Answer 47

directive leadership

Question 48

where subordinates are treated as equals

Answer 48

supportive leadership

Question 49

where the leader consults with subordinates to seek suggestions

Answer 49

participative leadership

Question 50

where the leader set challenging goals, emphasize excellence

Answer 50

achievement-oriented leadership