Ch.9 understanding Team Performance

Question 1

What is the definition and characteristics of a team?
A. Responsibilities
B. Rules
C. Goals
D. Coordinating efforts

Answer 1

A coordinated group of people organized to work together to achieve a specific common goal.

A. Responsibilities- expectations, roles, and responsibilities of team members are clearly developed and discussed.
B. Rules- rules and operating procedures are clearly identified to help the team work efficiently and effectively.
C. Goals- clearly spelled out goals are the focus of what the team does.
D. Coordinating efforts- team members develop clear method of collaborating their efforts to achieve the goal.

Question 2

4.

Group and team types:

A. Primary

i. Family groups
ii. Social groups

Answer 2

Family groups- most common among primary groups. They help us meet primary survival for basic human needs l

Social groups- a group that exists to provide opportunities for group members to enjoy an activity in the company of others.

Question 3

4B.

Secondary groups-

I. Study groups
II. Therapy groups
III. Problem-solving groups
IV. Focus groups

Answer 3

A group formed to accomplish a specific task or goal.

Study group- a group that exists to help group members learn new information and ideas.

Therapy groups- a group that provides treatment for problems that group members may have.

Problem-solving groups- a group that meets to seek a solution to a problem and achieve a goal.

Focus group- a group that is asked to discuss a particular topic or issue so that others can better understand.

Question 4

5.

What is a bona fide perspective?

Answer 4

A perspective that focuses on how groups actually operate within organizations.

Question 5

Roles
I. Task roles
II. Social roles
III. Individual roles
IV. Leadership roles
V. Specific roles
VI. Balancing roles

Answer 5

Role- the consistent way a person communicates with others in a group.
Task role- a role that helps a group achieve its goal and accomplish its work.
Social role- a role that helps a group manage relationships and affects the group climate.
Individual role- a role that focuses attention on the individual rather than on the group.

Question 6

6B

Explain Rules in a group

Answer 6

The behaviors that are expected of team members, often spelled out in explicit rules of acceptable behavior.

Question 7

6C

Explain Norms in groups

Answer 7

Standards that determine what is appropriate and in appropriate behavior in a group.

Question 8

A. Orientation/forming

B. Conflict/storming

C. Emergence/norming

D. Reinforcement/performing

Answer 8

A. Getting to know the group you are working it.

B. Coming together and sharing ideas

C. Picking a final solution or idea

D. Perform the solution the group has chosen

Question 9

Definition and characteristics of s small group?

A. The amount
B. Purpose
C. Belonging
D. Influence

Answer 9

Three to fifteen people who share a common purpose, feel a sense of belonging to the group, and exert influence on one another.

A. Amount- at least 3 people

B. Purpose- to b a group, people need to be united by a common goal or purpose.

C. Belonging- to be a group, the members must realize they are apart of the group.

D. Influence- when in a group, your presence and participation influence other people in the group.