Change Management

Question 1

John Storey’s four approaches

Answer 1

Total imposed package

Negotiated Piecemeal Initiatives

Imposed Piecemeal Initiatives

Negotiated Total Package

Question 2

Total Imposed Package
(Storey)

Answer 2

Leaders make decisions based on their own vision and not consult others views.

Question 3

Imposed Piecemeal Initiatives
(Storey)

Answer 3

Leaders make decisions without consulting others, however they do it in a step by step process

Question 4

Negotiated Total Package (Storey)

Answer 4

Workers and management consult and agree on necessary changes.

Question 5

Negotiated Piecemeal Initiatives
(Storey)

Answer 5

Workers and management agree on necessary changes and implement them over 3 stages, consulting after each stage.

Question 6

Kurt Lewin’s Resistance to change model

Answer 6

Unfreeze, Change, Refreeze

Question 7

1.) Unfreeze

Answer 7

Remove resistance by discussing changes with employees in team meetings and discussion groups.

Question 8

2.) Change

Answer 8

All internal stakeholders adjust to the change.

Question 9

3.) Refreeze

Answer 9

Set change in place ensuring its embedded in all parts of organisational structure