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Flashcards in Change Management Deck (5)
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1
Q

Gemini’s 4 R’s

A

Reframing - ask fundamental questions about the organisation and its vision

Restructuring - changing the structure and culture of the organisation (change roles, re-allocate resources etc)

Revitalising - securing a good fit with the new environment (fine tuning)

Renewal - ensuring people support the new change and contribute to it (rewards, training etc)

2
Q

Categories of change

A
  • tuning
  • planned
  • adaptation
  • forced
3
Q

Lewis’s force field analysis

A

Promote driving forces and remove barriers to change

4
Q

Lewin’s barriers to change

A

Cultural barriers:

  • structural inertia
  • group inertia
  • power structures

Personnel barriers:

  • habit
  • job security
  • effect on earnings
  • fear of the unknown
  • selecting information processing
  • psychological contract
5
Q

Lewin’s iceberg model

A

Unfreeze - communication, education, participation, negotiation

Move - training, organisational structure, installation of equipment, new contracts

Refreeze- reinforce changes, communicate successes, promote benefits, reward conformity