chap. 15 Flashcards
(24 cards)
september 5, 1972 munich olympic tragedy timeline
4:30 am- five suspects jump a fence at the Olympic village..ignored by security…
5:30 am-eight arab men knock on the door of israeli olympians, kill two israeli’s moshe weinberg, joseph ramano
9:30-arab terrorists announced their demands
10:30pm- 8 terrorists and 9 israeli hostages arrive at firstenfeldbruck(nato)
airbase and board 3 helicopters, a firefight ensues between german sharpshooters and arab terrorists
11:00 pm- media mistanly informs international viewers that the hostage were rescued.
3:00 am-(sept 6, 1972) jim mckay announces to american and international viewers that, they’re all gone”.
what have we learned from the munich massaacre
munich olympic parameters ungarded german officials-underprepared- mount a response deadly results media gives misinformation today access to olympic village very garded multiple forces from within host country prepare for and practice responses. financial costs results media neccary tool for authorities.
September 11, 2001
29 years after Extremist attack United States killing 3,000 Most devastating attack since bombing of perl harbor Department of homeland security created
Boom in new sport, entertainment facilities
-25 sport facilities constructed in 2004
-50 sport facilities constructed in 2005
entertainment events are similar
-competencies to manage sport/entertainment facilities also comparable
Types of facilities
single purpose -designed only one sport -single purpose,spealized -multipurpose designed to host a variety of events -nontraditional designed to appeal, high-risk activities
privatization
-move from public to private management
owners still own facility
private management company called outsourcing
company speacializes facility management
privatization2
-trend began us professional team facilities spread intercollegiate spread minor professional leagues spread sport and intertainment overseas spread high schools and municipal recreation centers
-SMG-hyatt Hotels and aramark corporation
63 arenas 7stadiums 31 performing arts centers 44 convention centers 11 recreational facilities -Global Spectrum-comcast spectator -Manages 31 facilities in North america offer wide range of services, before, during, and after facility construction
why privatization
to create revenue sources make facility profitable to take advantage of expertise -contract negotiated facility managers normally three to five years base management fee
facility management
three primary managers
manager
operations manager
event coordinator
facility Manager
-Directly responsible for facility
-creates SOPs for facility
-ensures that SOPs are administered correctly
Ultimately responsible for the successful outcome of events
operations Manager
-reports directly to facility manager
-responsible for all
personnel
procedures
activities related to the facility
Event management
Comment Recruiting personal Event personal assignments Events planning Event elevation
event cordinator
responsible for managing individual events
equiptment
personnel
Facility ticking and distribution
Components of event management
19 components
Every event is a product,outcome, and occurrence
Recruiting personal
Need policies for both
- volunteer
- paid personal
- training will make or break success
- a well-trade staff is crucial to achieving 100%
Event personal assignments
Facility director Ultimately accountable for all aspects of events Administration division manager -responsible for clerical admin duties Maintaining contracts -technical services division manager
Event personal assignments
Operations division manager
-responsible for all personal,procedures and a activities contained in the operations
Public relations,marketing,and hospitality division manager
Responsible for all matters pertaining to public relations,marketing, and hospitality
Steps in event planning
Scheduling the event -reservation process -booking -conflicts Negotiating the event Terms Boilerplate document Split
Event planning
Coordinating the event -venue and equipment needs -personnel -work order -time restrictions Staging the event -parking and traffic -seating -customer service
Event planning continued
Settling with promoter
- reconcile revenues and experience
- negotiate split between promoter and facility
Evaluating the event
- evaluating entire process with management team
- document entire process
Risk management
The control of financial and personal injury loss from sudden, unforeseen , unusual accidents and intentional torts
Risk man. Continues
Safety
- the safety of everyone in the facility is top priority
- same principle applies in every facility
Staff
- educated about risk management procedures
- identify potential risks
- in constant communication with fans and clients
Risk management continued
Expensive evdeavor
In 2004, $1.4 billion was spent on security at the Athens summer Olympics
Technological advances
- bar codes
- smart cards
- collapsible equipment
