Chap 2: Business Analysis Key Concepts

Question 1

What is a conceptual framework for business analysis?

Answer 1

The Business Analysis Core Concept Model (BACCM)

Question 2

Cite the six core concepts in the BACCM:

Answer 2

Change, Need, Solution, Stakeholder, Value, and Context.

Question 3

The BACCM, what is meant by Change?

Answer 3

The act of transformation in response to a need

change works to improve the performance of an enterprise.

Question 4

By the BACCM, what is meant by Need?

Answer 4

A problem or opportunity to be addressed.

Question 5

By the BACCM, what is meant by Solution?

Answer 5

A specific way of satisfying one or more needs in a context.

Question 6

By the BACCM, what is meant by Stakeholder?

Answer 6

A group or individual with a relationship to the change, the need, or the solution.

stakeholders are often defined in terms of interest in, impact on, and influence over the change.

Question 7

By the BACCM, what is meant by Value?

Answer 7

Describes the worth, importance, or usefulness of something to a stakeholder within a context.

Value can be tangible or intangible. Tangible value is directly measurable and often has a significant monetary value. Intangible value is measured indirectly and often has a significant motivational component, such as a company’s reputation or employee morale.

Question 8

The BACCM, what is meant by Context?

Answer 8

The circumstances that influence, are influenced by, and provide understanding of the change.

Changes occur with a context. The context is everything relevant to the change that is within the environment.

Question 9

BA’s can consider how each core concept is addressed by asking questions such as:

Answer 9

What are the kinds of changes we are doing?
What are the needs we are trying to satisfy?
What are the solutions we are creating or changing?
Who are the stakeholders involved?
What do stakeholders consider to be of value?
What are the contexts that we and the solution are in?

Question 10

_________ refers to the broad and diverse sets of information that business analysts analyze, transform, and report.

Key Terms

Answer 10

business analysis information

Question 11

A _____ is a usable representation of a solution. Design focuses on understanding how value might be realized by a solution if it’s built. The nature of the representation may be a document (or set of documents) and can vary widely depending on the circumstances.

Key Terms

Answer 11

Design

Question 12

An ________ is a system of one or more organizations and the solutions they use to pursue a shared set of common goals.

Key Terms

Answer 12

enterprise

Question 13

What describes an autonomous group of people under the management of a single individual or board, that works towards common goals and objectives.

Key Terms

Answer 13

an organization

Question 14

A ____ is a proposal for doing or achieving something

Key Terms

Answer 14

plan

Question 15

A ________ is a usable representation of a need.

Key Terms

Answer 15

requirement

Question 16

_____ is the effect of uncertainty on the value of a change, a solution, or the enterprise.

Key Terms

Answer 16

risk

Question 17

statements of goals, objectives, and outcomes that describe why a change has been initiated. They can apply to the whole of an enterprise, a business area, or a specific initiative.

Answer 17

Business requirements

Requirements Classification Schema

Question 18

describe the needs of stakeholders that must be met in order to achieve the business requirements. They may serve as a bridge between business and solutions requirements.

Requirements Classification Schema

Answer 18

Stakeholder requirements

Question 19

describe the capabilities and qualities of a solution that meets the stakeholder requirements. They provide the appropriate level of detail to allow for the development and implementation of the solution.

Requirements Classification Schema

Answer 19

Solution requirements

Question 20

Solution requirements can be divided into what two sub-categories?

Requirements Classification Schema

Answer 20

functional requirement: describe the capabilities that a solution must have in terms of the behavior and information that the solution will manage

non-functional requirements or QOS requirements: describe conditions under which a solution must remain effective or qualities that a solution must have.

Question 21

Stakeholders includes

Answer 21

BA’s, customer, domain sme, end user, implementation sme, operation support, project manager, regulator, sponsor, supplier, and tester.

Question 22

Requirements are focused on the need; designs are focused on the solution

Requirement: View six months sales data across multiple
organizational units in a single view.

Answer 22

Design:

A sketch of a dashboard.

Question 23

Requirements are focused on the need; designs are focused on the solution

Requirement: Reduce amount of time required to pick
and pack a customer order.

Answer 23

Design: Process model

Question 24

Requirements are focused on the need; designs are focused on the solution

Requirement: Record and access a medical patient’s
history.

Answer 24

Design: Screen mock-up showing specific data fields.

Question 25

Requirements are focused on the need; designs are focused on the solution

Requirement: Develop business strategy, goals, and objectives for a new business.

Answer 25

Design: Business Capability Model

Question 26

Requirements are focused on the need; designs are focused on the solution

Requirement: Provide information in English and French

Answer 26

Design: Prototype with text displayed in English and French.