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Nails Exam > Chap 3 4. > Flashcards

Chap 3 4. Flashcards

1
Q

Item that should be kept in your hygiene bag?

A

Toothbrush

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2
Q

Which is not typically part of hygiene bag?

A

Shampoo

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3
Q
A
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4
Q

Nail tech should brush and floss teeth and use _______ thruout the day.

A

Mouthwash

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5
Q

Do not smoke _______

A

During work hour

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6
Q

If you smoke, clean your teeth to avoid _____

A

Offensive lingering smell

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7
Q

As a beauty professional, change your style ______ recommended.

A

Frequently

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8
Q

Appearance and poise ______ skill.

A

As important as

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9
Q

Being free of dirt, your clothes be ___.

A

Stain free

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10
Q

Should put ______ first in every way of work.

A

Health

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11
Q

Only wear perfume _____.

A

After work

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12
Q

Your professional image is the impression you project both your ____

A

Outward appearance and professional conduct

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13
Q

The best way to ensure that you are dressed for success is to “tune in” to ____

A

Culture and clientele

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14
Q

Work clothes should be primarily

A

How you would look in them while performing client services

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15
Q

Your clothes should _____

A

Reflect the fashions of the season

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16
Q

Your clothes is clean, ____, and stylish.

A

Functional

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17
Q

Which jewelry is least recommended?

A

Loose, jingly bracelet

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18
Q

Your shoes should have low heel and______

A

Good support

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19
Q

Good physical posture, an even gait, and careful movements are very important parts of your _____

A

Physical presentation

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20
Q

____________ can put stress on neck, shoulder, back and legs.

A

Sitting improperly

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21
Q

Stress on the body can cause strain and/or ______

A

Injury

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22
Q

As you work, your NECK should be _____

A

Elongated and balanced above shoulder

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23
Q

As you work, your CHEST should _____

A

Out and up

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24
Q

Should keep your back _____

A

Straight

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25
Q

Your ______ should be pulled in, so it is flat while you work.

A

Abdomen

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26
Q

Professional nails tech extremely important element of ______ is having well-groomed hair, skin, nails.

A

Your image

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27
Q

Busy nails tech are sesceptible to problems of the hands, wrists, _____.

A

Shoulder

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28
Q

Understanding of ____ can help prevent stress on the body as you work

A

Ergonomics

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29
Q

One goal of ERGONOMICS is to make workplace tools more safe and _____

A

Efficient

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30
Q

In general, ergonomics attempts to _____

A

Fit the job to the person

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31
Q

An awareness of your body posture and ______, coupled with better work habits and proper tools and equipment, will enhance your health and comfort.

A

Movements

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32
Q

As you work, you should hold your elbows at no more than _____ degree away from your body for extended period of time.

A

60

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33
Q

As you work, your WRIST should be _____ as much as possible

A

Rested in a straight/neutral position

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34
Q

As you work, you should ________

A

Use ergonomically designed implements

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35
Q

One measure that can be taken to prevent injury on the job is break up the repetitiveness of motions used by including ________

A

rehular stretching exercises

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36
Q

Stressful repetitive motions have a cumulative effect on the muscles and ____

A

Joints

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37
Q

______ allows you to get through the day feeling strong and doing your best work.

A

Good posture

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37
Q

The term ______ refers to the daily maintenance of cleanliness achieved through healthful habits.

A

Personal hygiene

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38
Q

Effective human relations and communication skills build _____, accelerate professional growth, and help prevent misunderstandings in workplace.

A

Lasting client relationship

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38
Q

People who create conflict most likely feel _____

A

Insecure

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39
Q

A good way to handle the ups and downs of human relations is to ______

A

Believe in yourself

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40
Q

Which is NOT human relations rules?

A

Communication from head and problem solve by heart.

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41
Q

Effective communication is defined as the act of _____

A

Sharing information between two people or groups

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42
Q

Meeting client for the first time, you need to be ____

A

Genuinely friendly

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43
Q

When a client come to the store for the first time, you need ____

A

Take them for a tour

44
Q

When should you do the client consultation?

A

Before the service starts

45
Q

You should perform a client consultation ____

A

To some degree, as part of every service

46
Q

The client consultation form is also called ______

A

Intake form

47
Q

The client consultation form typically does not ask _____

A

Age

48
Q

The client consultation form can best be described as _____

A

Client questionnaire

49
Q

How much time is it for CLIENT CONSUTATION?

A

5-15 minutes

50
Q

To help your client make choices that reflect a personal sense of style, it is recommended that you _________

A

Research different fashion styles and determine which is best

51
Q

A person who prefers classic styling in clothing would likely want a _______ with respect to her nails, makeup, and hair.

A

Simple and sophisticated

52
Q

Which of these steps in the consultation process involves encouraging clients to flip through your photo collections to discuss what they like and why?

A

Show and tell

53
Q

Before the client gets to your station for the consultation you should _____.

A

Show variety of pictures of different nail shapes, lengths, and designs.

54
Q

A primary purpose of the client consultation is to have a conversation that clue you in to their ______

A

Preference

55
Q

When using 10 steps of consultation method, what should you do next after discussing the client’s preference?

A

Analyze the client’s hands and fingertips

56
Q

During the client consultation you should _____

A

Discuss client’s nails history

57
Q

Toward the end of the client consultation, you should counsel the client on the __________ associated with a given nail style or servise as well as salon and home maintenance commitments needed to keep their nails looking their best at all times.

A

Lifestyle limitations

58
Q

Your reaction to situations beyond your control and your ability to _______ in the face of challenges, are critical to being successful in a people profession.

A

Communication

59
Q

How long the salon waiting for late clients?

A

15mins

60
Q

If your tardy client arrives and you have the time to take her without jeopardizing other client’s appointment, you should ______

A

Take her but let her know why in a pleasant manner.

61
Q

If you are running late and cause delays for later clients, you should ____

A

Have the receptionist notice the client, explain the situation, and ask how they would like to reschedule.

62
Q

If you get involved in a scheduling mix-up, you should _______

A

Be polite and refrain from arguing

63
Q

If a client doesn’t like the service, and you cannot fix what she dislikes, you should ______

A

Be honest explain why the problem cannot be fixed

64
Q

When faced with an unhappy client in a situation where you are unsure what to do, you should _____

A

Get help from a more experienced nails tech or manager.

65
Q

Why avoid using slang?

A

Because same word has different meanings across culture.

66
Q

Mutual respect, which transforms a good nail tech into _____ and colleague, naturally follows.

A

Trusted advisor

67
Q

Always remember that _____ is the best relationship builder

A

Listening

68
Q

When interacting with your coworkers, it is recommended that you ______

A

Seek help from someone you respect when you are at odds with a coworker

69
Q

Regardless of whether or not you like someone, your colleagues are professionals who deserve ______

A

Your respect

70
Q

The salon manager is generally the person with the most responsibility regarding the _______

A

Salon’s overall operation

71
Q

When interacting with the salon manager, you should ______

A

Be open to constructive criticism

72
Q

A periodic review of an employee’s behaviors and activities important to the salon is called _______

A

An employee evaluation

73
Q

Many beauty professionals do not take advantage of the crucial communication opportunity with their supervisor to discuss their ______

A

Future advancements

74
Q

At the end of an evaluation performance review meeting, _______

A

Thank the manager for the feedback and guidance

75
Q

As the time for your review draws near, it is recommended that you _____

A

Perform a self-evaluation of your performance

76
Q

A fundamental factor in human relations involves a person’s sense of _________

A

Security

77
Q

When you believe in yourself, you trust your judgment, ___________, and stick to what you believe is right.

A

Uphold your values

78
Q

You can communicate through words, voice, inflections, ______, body language, or visual tools.

A

Facial expressions

79
Q

Clients are coming to you for service and paying for your expertise, which means you need to ________ every time they come to see you.

A

Court them

80
Q

Clients with dramatic style generally __________

A

Nails demand greater attention

81
Q

A mechanical process using soap and water or detergent and water to remove dirt, debris, and many disease-causing germs is known as: ________

A

Cleaning

82
Q

A chemical process used to reduce the number of disease-causing germs on surfaces to a safe level is known as: _________

A

Sanitizing

83
Q

A chemical process that uses specific products to destroy organisms on nonporous surfaces is known as: ______

A

Disinfecting

84
Q

Regulations prohibit nail tech from ________ the living skin and from removing callused skin, warts, corns and in-grown toenails.

A

Cutting or puncturing

85
Q

OSHA stands for ________

A

Occupational Safety and Health Administration

86
Q

OSHA was created as part of the _______ to regulate and enforce standards to protect employees in the workplace.

A

U.S Department of Labor

87
Q

Prior to 2012, chemical manufacturer and importers were required to assess the potential hazards associated with their products by publishing ______

A

Material Safety Date Sheet

88
Q

In 2012, OSHA agreed to comply with the Globally Harmonized System of Classification and Labeling of Chemicals System (GHS) which requires the use of a standard-format called _____ (SDS) to replace the MSDS.

A

Safety Data Sheets

89
Q

The SDS contains ______ categories of imformation.

A

16

90
Q

As part of the SDS categories, first-aids measures include important symptoms and effect as well as: ______

A

Required treatment

91
Q

As part of the SDS categories, handling and storage lists precautions for safe handing and storage, including ______

A

Incompatibilities

92
Q

As part of the SDS categories, toxicology information includes routes of exposure, related symptoms, and _____

A

Acute and chronic effects

93
Q

Either OSHA or, in some cases, state board inspectors can _______ if SDS are not available during regular business hours.

A

Issue a fine to the salon

94
Q

A disease that is caused by bacteria that are transmitted by coughing or sneezing is known as _______

A

Tuberculosis

95
Q

It is against federal law to use any disinfecting product contrary to its ____

A

Labeling

96
Q

A microscopic organism that normally exists in low concentration is tap water that has been known to cause serious skin infections on legs after pedicures is _________

A

Mycobacterium fortuitum

97
Q

Laws are written by both federal and state legislatures to determine the ______ for a license holder and to establish guidelines for regulatory agencies to make rules

A

Scope of practice

98
Q

The invasion of body tissues by disease-causing pathogens is known as ________

A

An infection

99
Q

The methods used to eliminate or reduce the transmission of infectious organism are called _______

A

Infection control

100
Q

To determine the nature of a disease, such as a nail disease, from its symptoms is to ______ it.

A

Diagnose

101
Q

Disinfectants used in salons must be bactericidal, fungicidal, and _______

A

Virucidal

102
Q

Which is NOT right about PATHOGENIC:

A

They can exist everywhere

103
Q

Most bacteria are nonpathogenic which means they are harmless organisms that may perform _______ functions and are safe to come in contact with since they do not cause disease or harm.

A

Useful

104
Q

A non scientific term for disease-producing organisms is known as _______

A

Germs

105
Q

Which type of COCCI grow in clusters like a bunch of grapes?

A

Staphylococci

106
Q

Spherical bacteria that grow in pairs and causes diseases such as pneumonia are ______

A

Diplococci

107
Q

Spirilla bacteria are divided into two groups: Treponema papillida which causes syphilis and borrelia burdorferi which cause _____

A

Lyme disease

108
Q
A
109
Q
A

Nails Exam (2 decks)

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