Chap 4 Flashcards

(17 cards)

1
Q

Our plans miscarry because they have no aim. When aperson doesn’t know what harbor he is making for, nowind is the right wind”

A

Seneca

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2
Q

“A manager knows what’s best to do; a leader merelyknows how best to do it”–

A

Ken Adelman

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3
Q

a shared pattern of beliefs, expectations and meanings thatinfluence and guide the thinking and behaviors of the members ofthat organization.

A

Corporate Culture

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4
Q

customs and standards that the members of a company value –outside of business transactions.

A

Corporate Culture

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5
Q

it encompasses the social behavior and norms found inhuman societies, as well as the knowledge, beliefs, arts, laws,customs, capabilities, or habits of individual in the group.

A

Culture

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6
Q

it is a branch of Social Science that deals with moralprinciples and social values.

A

Ethics

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7
Q

would be one in which employees areempowered and expected to act in ethically responsible ways evenwhen the law does not require it.

A

Ethical Culture

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8
Q

sets the expectations and norms that willdetermine which decisions are made.

A

Corporate Culture

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9
Q

THE IMPORTANCE OF CULTURE

A
  1. Leaders must deliver results
  2. Culture activates or eliminates employee motivation
  3. Culture attracts the right people.
  4. An effective work culture can be foundational to unlocking acompany’s growth
  5. If you don’t control culture, culture controls you
  6. Culture serves a differentiator and a competitive advantage.
    7.Culture supports the success of your strategy or diminishes its impact.
    8.Strong culture requires fewer rules.
  7. Culture trumps engagement
  8. Culture is one of the top reasons why M&A initiatives fail.
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10
Q

5 WAYS TO IMPROVE CORPORATE CULTURE

A
  1. Transparency is the key
  2. Reward in public,coach in private
  3. Make collaboration the standard
  4. Establish channels for employee feedback
  5. Stick to your core values
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11
Q

emphasizes obedience to the rules asthe primary responsibility of

will empower legal and audit officesto mandate and monitor compliance with the law and with internalcodes

A

A compliance-based culture

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12
Q

is one that reinforces a particular set ofvalues rather than a particular set of rules.- These firms may have codes of conduct; but those codes arepredicted on a statement of values and it is presumed that thecode includes mere examples of the values’ application.

A

Value-based culture

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13
Q

5 Essential Leadership skills

A
  1. Communication
  2. Motivation
  3. Positivity
  4. Feedback
  5. Creativity
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14
Q

is leadership that is directed by respect forethical beliefs and values and for the dignity and rights of others. It isthus related to concepts such as trust, honesty, consideration,charisma, and fairness.

A

Ethical Leadership

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15
Q

requires more than values. Values such as care,justice, integrity and respect are the raw material of ethicalleadership, but they require a production process to convert theminto effective actions in complex and dynamic situations……… are constantly engaged and apply their skills across all oftheir work and non-work roles.

A

Ethical Leadership

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16
Q

CHARACTERISTICS OF ETHICAL LEADERS

A

✔ Ethical leaders practice fairness - making sure everyone is treated fairlyand equally.
✔ Ethical leaders apply a set of coherent,generally-accepted values orprinciples, such as honesty, justice, respect, care for others, takingresponsibility for your actions, putting the greater good ahead of theirown interests, etc.
✔ Ethical leaders reward ethical behavior and sanction unethicalbehavior in the workplace.
✔ Ethical leaders incorporate an ethical dimension into their decisionmaking processes.
✔ Ethical leaders lead by example, and ‘walk the talk’.
✔ Ethical leaders take responsibility for their actions and their failures.

17
Q

Ethical Leadership Circles

A

Build Community
Serve Others
Manifest Honesty
Respect others
Show Justice