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Flashcards in Chap 7 Deck (42):
1


What are the 4 elemnts of work design

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2


define Job Design and its 3 objectives


involves specifying the content and method of a job (what who where and how). The objective is to increase the long term productivity, safety, and QWL

3


waht are the caracteristics of the Efficiency School of job design

derived from Tailor's scientific method.

Includes

- Specialization,

- Method analysis, and

-Time Standars

4


what are the techniques used by the Behavioural school of job design


Emphasizes satisfaction of wants and needs. Includes: 

- Job enlargment

- Job Rotation

- Job Enrichment

- Self Directed Teams

 

 

5


Advantages of specialization as a work system

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6

Disadvantages of specialization as a work system

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7


Job Enlargment


Giving the worker a larger proportion of the total task of making the good of service. This is a horizontal loading because the added work is on the same level of skills as the original job.

8

Job Rotation


Having workers periodicaly exchange jobs. Employees can fill in for one another + it avoids repetitive work injuries

9

Job Enrichment


Involves increasing responsability for planning and coordinating. It is a vertical loading

10

Self Directed teams


Groups who perform the same function and are empowred to make certain decision and changes in their work.

11

Benefits of self directed teams

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12


definition of Method analysis


Breaks down the job into a sequence of tasks and elements and trys to make it more efficient

13

4 Steps in the procedure for method analysis

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14


What are the 2 charts used to analyse a job and design a new job


- Process Chart

- Worker- Machine Chart

15


Process Charts


the are used to examine the overall sequence of operation by focusing on the mvt of the operator or the flow of material

16


Worker machine chart


It is used to determine the proportion of a work cycle during which operator or equipment are bussy or idle

17


Motion study


Systematic study of the human motion used to perform an operation or task

18

Analysis of elemental motions (therbligs)

Basic elemental motions into which a job can be broken down

19


Motion Economy Principle


Guideline for designing work efficient procedures

20


Micro motion Study


Use of the motion picture and slow motion to study motions that otherwise would be to rapid to analyse

21


Simultaneous hand motion chart (Simo chart)


A chart that shows the elementory motions performed by each hand, side by side, over time

22


Working Conditions

3 fondamental rights of workers


- Refuse dangerous work

- Participate in improving safety and work problems

- know about the hazrads in the work place

23


Workplace Hazardous Material Information System (WHMIS)


- mandates proper labeling of hazardous material

- making available material safety data sheets

24

Working conditions (factors to consider)


- Temperature and humidity

- Ventilation

- Illumination

- Noise and Vibrations

- Work Breaks

- Work safety

- Ergonomics

25


8 Work safety Criterias

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26


Ergonomics


Fitting the job to the worker's capability and size

27


What are the 4 different types of work measurement / Time standards


 

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28


Definition of Standard Time

 

The amount of time it should take a qualified worker to complete a specified task,

  • working at a sustainable rate,
  • using given methods and equipments, raw material and work place arrangment.

29


What are the 4 steps of a Stopwatch time study


Dvt of a standard time based on observation of 1 worker taken over a number of cycle. The 4 steps are:

- Define the job to be studied and inform the worker4

- Determine the number of cycles to observe

- Time the job and rate the worker's performance

- Calculate Standard time, allowing for rest periods

30


definition of Observed Time


It is the average time observed

 

31


Sample size formula

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32


Normal Time


It is the observed time adjusted for the worker's performance

 

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33


formula of Standard Time (ST)

 


It is the lenght of time a worker should take to perform a job allowing for delays and breaks

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34


Predetermined element time


Published Data based on extensive research on element times

 

35


Work Sampling


A techinque for estimating the proportion of time a worker spends on each activity

36


Time based pay


Compensation based on the lenght of time an employee has worked

37


Output based pay


Compensate the employee according to the amount of output they produce

 

38


Group incentive plan


Sharing of productivity gain with employee

 

39


Skill/knowledge based bonus plan


Reward workers who undergo training to increse their skills/knowledge

40

What 3 Cautions need to be taken on Time Studies.


- Analyst must be familiar with task

- Jobs need to be broken down into basic motions

- Costly and disruptive: benefits must outweigh cost

41


What are the 5 steps in developing work methodes

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42


What are the 6 steps of the work sampling method

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