chap 9 com/s (week 5)

Question 1

Semantic

Answer 1

meaning of words

Question 2

Technical

Answer 2

communications hardware

Question 3

Communication

Answer 3

mutual language

Question 4

What type of communication system uses a computer to route transmissions to the first available frequency?

Answer 4

Trunked

Question 5

What technique is effective in helping the dispatcher get information from a distressed caller?

Answer 5

A standard set of medically approved questions

Question 6

Which is not a guideline for effective radio use?

Answer 6

Use codes that are part of the international EMS system.

Question 7

The dispatcher’s directions to the caller for appropriate emergency measures are known as

Answer 7

Prearrival instructions

Question 8

How can AACN improve outcomes with seriously injured patients?

Answer 8

Assisting with field triage destination & transportation decisions

Question 9

What is the last step in the sequence of communications during an EMS response

Answer 9

Transferring communications

Question 10

Systems that transmit and receive on the same frequency are known as what type

Answer 10

Simplex

Question 11

Which radio wave can penetrate through concrete and steel most effectively?

Answer 11

UHF

Question 12

The main duties of the dispatcher, after sending the responders and providing prearrival instructions, include

Answer 12

Supporting & coordinating

Question 13

The practice of notifying a receiving hospital of an ambulance’s impending arrival began in the

Answer 13

1970s

Question 14

What is the best explanation for the need to communicate effectively with other incoming EMS practitioners when you’re on the scene with a critical patient

Answer 14

To coordinate and implement a treatment plan

Question 15

The federal agency that controls and regulates nongovernmental communications is the

Answer 15

FCC

Question 16

Utilizing specialized terms, abbreviations, or codes for radio use enhances communications by

Answer 16

Shortening airtime and transmitting thoughts quickly

Question 17

The process of interrogating callers with medical questions to elicit information and then determine the proper level of response is known as

Answer 17

Priority dispatching

Question 18

Health organizations are responding to the rise of VOIP phones and the ability to send photos, videos, and text messages from mobile devices via the Internet with

Answer 18

an initiative called Next Generation 911 (NG-911)

Question 19

Although the use of smartphones as a communication device in EMS is expanding rapidly, what is one limitation of smartphone use versus traditional radios utilizing radio frequencies?

Answer 19

Radios can easily send voice messages to many recipients simultaneously, whereas smartphones are not as adept at it

Question 20

National Emergency Medical Services Information System (NEMSIS) =

Answer 20

Data dictionary

Question 21

Public safety answering point (PSAP)=

Answer 21

any agency that takes emergency calls from citizens in a given region & dispatches emergency resources necessary to respond to call

Question 22

10-code

Answer 22

radio communication system using codes that begin w/ the word ten

Question 23

Safecom

Answer 23

communications program of the US Department of Homeland Security that provides research & guidance tp emergency response agencies regarding the development of interoperable com/ systems

Question 24

“Doctor Strong” in com w/ hospital

Answer 24

to alert the ED staff of uncooperative/ potentially violent PT

Question 25

Echo procedure

Answer 25

immediately repeating each transmission received during radio com/s to ensure it was accurately received

Question 26

Command presence

Answer 26

taking charge of an incident in an authoritative manner, including communicating, delegating tasks, & coordinating the scene

Question 27

Enhanced 911 (E911)

Answer 27

emergency 911 call system in which com/ center computers display the caller’s number & location

Question 28

Automatic number identification (ADI)

Answer 28

in computers at E911 com centers, the ability to display caller’s number

Question 29

Automatic location identification (ALI)

Answer 29

in computers at E911 com centers, the ability to display caller’s location

Question 30

Automatic Crash Notification (ACN)

Answer 30

data collection & transmission system that can automatically contact a national call center on local public safety answering point & transmit limited specific crash data, EX where the crash is

Question 31

call routing

Answer 31

process of transferring a emergency call to the nearest 911 center; occasionally technical problems cause such a call to be routed out of the call area

Question 32

Federal Communication Commision (FCC)

Answer 32

agency that controls all nongovernmental com/s in US

Question 33

Voice over Internet Protocol(VoIP)=

Answer 33

tech/ that provides voice com/s through internet access from a computer/ mobile device

Question 34

Advanced automatic crash notification(AACN)=

Answer 34

data collection & transmission system that can automatically contact a national call center/local public safety answering point & transmit detailed crash data

Question 35

Accelerometers

Answer 35

sensor in vehicle that measures a change in total velocity, forces applied to vehicle, direction of forces were applied, whether vehicle rolled, air bag deployment, & final resting position

Question 36

Repeaters

Answer 36

electronic device that receives a signal & rebroadcasts it at a higher power

Question 37

Simplex transmissions

Answer 37

Transmit & receive on the same frequency thus cannot do both simultaneously. After you transmit a message, you must release the transmit button & wait for response

Question 38

Duplex transmissions

Answer 38

allow simultaneous two-way com/s by using 2 frequencies for each channel. Each radio must be able to transmit and receive on each channel.

Question 39

Multiplex systems

Answer 39

are duplex systems with the additional capability of transmitting voice & data simultaneously. This enables you to carry on a conversation w/ the EMS physician while you are transmitting an ECG strip.

Question 40

Trunking=

Answer 40

com/s system that pools all frequencies & routes transmissions to the next available frequency

Question 41

Multiband radio

Answer 41

type of radio/system that combines a wide range of radio bands allowing services to operate on different bands

Question 42

Cognitive radio

Answer 42

Like trunked radios, it can pick an open, strong frequency w/o the user knowing which one was selected but knowing that they are talking to Hospital A. it has the ability to combine all of these features & program them w/ additional operational guidelines

Question 43

Dead spots

Answer 43

where com/s transmission & reception are poor

Question 44

Common operating Picture (COP)

Answer 44

single display of operational info, such as data from a crash & an emergency responds to it, that is simultaneously shared by all units involved in responding to the emergency so that those working it get all the same info

Question 45

geographic information system (GIS)

Answer 45

information system that stores & analyzes info about or within a specific geographic area for the purpose of aiding decision making within a org/ or group for which specific GIS has been developed

Question 46

Ad Doc database

Answer 46

each time a PT is encountered Multiple vital signs, video, electronic health record, & voice-to-text translation of medic findings will be pushed to those databases & parked until the intended recipient is able to review them.

Question 47

Information Communication Technology (ICT)

Answer 47

concept that unifies traditional com/s tech/ (CT) systems & info tech/ (IT) systems to provide access to & use of info/.

Question 48

FCC established the Public Safety and Homeland Security Bureau to handle public safety issues. The FCC’s primary functions include:

Answer 48

Licensing and allocating radio frequencies Establishing tech standards for radio equipment Licensing & regulating the technicians who repair & operate radio equipment Monitoring frequencies to ensure appropriate usage Spot-checking base stations & dispatch centers for appropriate licenses & records