Chapter 1

Question 1

MANAGER

Answer 1

an individual who achieves goals through other people

Question 2

ORGANIZATION

Answer 2

a consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.

Question 3

ORGANIZATIONAL BEHAVIOR

Answer 3

a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.

Question 4

PSYCHOLOGY

Answer 4

the science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.

Question 5

WORKFORCE DIVERSITY

Answer 5

the concept that organizations are becoming more heterogeneous in terms of gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse groups.

Question 6

GROUP COHESION

Answer 6

the extent to which members of a group support and validate one another while at work.