Chapter 1 Flashcards

1
Q

A process, method, or a set of relationships between and among people working toward common objectives in an organization.

A

Administration

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2
Q

He described the concept of administration as the process of defining and attaining the objectives of the organization through a system of coordination and cooperative effort.

A

Herman Stein

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3
Q

Human enterprise that involves activity of people in an organization. (Continuous and dynamic for a common goal)

A

Administration

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4
Q

Two primary elements of administration

A

Organization and management

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5
Q

The activity that allocates and utilizes resources to achieve specific goals in an organization. It is also a scientific utilization if manpower, money, machined, materials, etc.

A

Management

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6
Q

Method of social work concerned with the provision of societal resources so as to enable people to meet their needs and fulfill their potentials toward empowering their lives.

A

Social work administration

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7
Q

It uses principles and techniques of administration in general.

A

Social work administration

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8
Q

Keystone for maximizing effectiveness of social work programs in the solution of social problems

A

Social work administration

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9
Q

A structured framework within which the administrative tasks are carried out.

A

Social welfare agency

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10
Q

Social welfare agencies according to Vinter and Sarri should be viewed as both

A

Administrative bureaucracies and social systems

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11
Q

A whole with each part bearing a dynamic relation to every other part and all are interdependent (concept of agency purpose)

A

Social system

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12
Q

Human resource, work method, set of beliefs

A

Input

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13
Q

What the system is doing in relation with its goals

A

Output

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14
Q

Conversion process of input and outputs

A

Throughput

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15
Q

Staff, budget, building

A

Input

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16
Q

Management

A

Throughput

17
Q

Program and services

A

Output

18
Q

Clientele to be served comes from the community as well as the resource inputs for its support and maintenance

A

Open system

19
Q

Not affected by its external environment.

A

Closed system

20
Q

Apply to the many levels of system and sub system

A

Multiple system

21
Q

The tendency of the organization to maintain a uniform and beneficial stability between its parts

A

Systems equilibrium

22
Q

Stated course of action adopted and followed by the organization in doing its work

A

Policy

23
Q

Written statement formally adopted by the board (made known to guide provision of service)

A

Agency policy

24
Q

Eight stages in policy formulation

A

Harry Specht

25
Q

A course of action for reaching a goal beginning now or at any prederermined time in the future

A

Plan

26
Q

Process of anticipating goals and preparing a plan for reaching them

A

Planning

27
Q

Achieve goals with a minimum of cost and effecr

A

Efficiency

28
Q

Achieve the desired results which is to help the people in need

A

Effectiveness

29
Q

Formulation of broad issues confronting the program

A

Substantive plan