Chapter 1 Flashcards
(34 cards)
What is the main concern of operations?
The use of resources called input-land, labour, and capital to provide output in the form of goods and services.
What are the two main concerns of an operation manager?
- Efficiency of production
- Quality
Why is efficiency of production important?
Keeping costs as low as possible helps to give competitive advantages.
What must the quality of goods or services be suitable for?
The purpose intended.
What is the process called when inputs are converted into outputs?
The transformation process.
What are the three main types of inputs in operations?
- Land
- Labour
- Capital
What are the two types of production or transformation processes?
- Capital intensive
- Labour intensive
What is produced as outputs from the transformation process?
- Finished goods
- Services
- Components for other firms
Fill in the blank: The transformation process converts _______ into outputs.
[inputs]
This process applies to both manufacture and service Industry by
production meaning making of tangible goods
such as computer
and the provision of tangible service such as banking
Efficiency and effectiveness in operations management
Efficiency
In operation management focuses on the process of achieving
maximum output with available inputs. The primary goal is minimize
resource wastage and enhance the value added to the final
product
Maximising output- aims to creates the maximum IVI of output
using the available inputs
emphazing the efficient utalization of
resources
