Chapter 1 Flashcards

1
Q

Considering the moral impact of our words, ideas, and views on other people when we communicate.

A

Communicating ethically

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2
Q

Making a decision to be open to hearing different views and perspectives, even though we may not agree with them

A

Communicating civilly

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3
Q

To gain knowledge of a view or an idea

A

Understand

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4
Q

Systems, principles, and arguments that make up a person’s worldview

A

Logic

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5
Q

Word, gesture, sound, image, or object that stands in for or represents something else.

A

Symbol

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6
Q

Ways people use or hear a symbol or word and attach a meaning to it.

A

Semantic triangle of meaning

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7
Q

Concept or thing that symbol represents.

A

Referent

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8
Q

Memory or past experiences people have with the words being communicated.

A

Thought or reference

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9
Q

The mutual exchange of symbols and meanings

A

Reciprocity

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10
Q

Verbal and nonverbal signals we give to one another while we communicate.

A

Feedback

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11
Q

Learned patterns of perception, values, and behaviors shared by a group of people

A

Culture

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12
Q

Belief that our own culture perspectives, norms, and ways of organizing society are superior to other cultures

A

Ethnocentrism

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13
Q

When people communication internally with their own selves.

A

Intrapersonal communication

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14
Q

Communication with other people that ranges from the highly personal to the highly impersonal.

A

Interpersonal communication

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15
Q

Interacting with a small but organized collection of people.

A

Group communication

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16
Q

Communication designed and generated by media organizations to reach large audiences.

A

Mass communication

17
Q

When one person gives a speech to other people, most often in a public setting.

A

Public or presentational communication

18
Q

Putting ideas, thoughts, and meanings into a message.

A

Encode

19
Q

Interpreting or trying to understand what the sender is communicating.

A

Decode

20
Q

Mean by which ideas are communicated.

A

Channel

21
Q

Things that interfere with the transmission and reception of a message.

A

Noise

22
Q

Things that keep you from sending or receiving a message clearly.

A

External noises

23
Q

Things that are going on in our bodies.

A

Physiological noises

24
Q

Cultural backgrounds and experiences that people bring to the exchange.

A

Environment

25
Q

Expressing care and concern for others, the thoughtful use of words and language, and the flexibility to see the many sides of an issue.

A

Civility

26
Q

Person’s belief that she or he can be flexible.

A

Self-efficacy

27
Q

Capacity to make sense of social behavior in a multidimensional way.

A

Cognitive complexity

28
Q

Ability to see the world through another person’s eyes and to understand their feelings and perspectives.

A

Empathy

29
Q

Felling sorry or pity for another.

A

Sympathy

30
Q

Ability to observe one’s own behaviors and communication and to see how they are affecting others.

A

Self-monitoring

31
Q

The actual things we say.

A

Content messages

32
Q

The parts of the communication that give us information about how we are or are not connected to another person.

A

Relational messages

33
Q

Anxiety about speaking in any number of situations.

A

Communication apprehension

34
Q

Processes through which local and regional ideas, products, and practices are transformed into worldwide ideas, products, and practices.

A

Globalization

35
Q

Individual and collective actions designed to identify and address issues of public concern.

A

Civic engagement