Chapter 1-4 Flashcards
(27 cards)
2 skills of an entrepreneur
They establish and run the business
They organise all the resources necessary to provide a product/service
They are risk takers/ creative
Outline two reasons for unfair dismissal and two reasons for fair dismissal
Fair: being rude to customers, redundancy
Unfair: pregnancy, religion
What is the function of the small claims court?
It deals with consumer complaints in relation to goods and services purchased for private use from selling them in the course of the business. Claims came be made for faulty goods.
List two enterprise skills and illustrate how they could be used in the local community
Time management- you can grow vegetables in a community garden.
Human relations - local drama group / fundraising
Describe the role of the rights commissioner
A person experienced in industrial relations matters who’s job is to help settle disputes And grievances which affect only one or a very small number of workers
What is work to rule
Workers only work as per there contract
They follow their rules of employment contract to the letter of the law.
Describe the role of the labour relations comission
Promote better industrial relations. Helps with resolving industrial disputes
Picketing
Workers assemble at the entrance of the workplace and carry placards giving information about their dispute/ strike
Balloting
A secret ballot must be help before industrial action can take place. The majority must be in favour of the strike and one weeks notice must be given to the employer.
Describe the role of the labour court
Interprets codes of practice
Investigates disputes and issues recommendations for their settlement. Established joint labour comities. Registers agreements. NOT LEGALLY BINDING.
Contract
A legally binding agreement between two or more parties that can be enforced by law
Explain any two elements of a contract
Agreement- as a result of offer and acceptance it can be made in writing, oral, and implied by conduct.
Consideration- that some value (money) must move from one party of the contract to another in exchange for goods and services
Role of rights commissioner
Is a person experienced in industrial relations matters whose job is to help settle disputes and grievances which offer only one or a very small number of workers
Three reasons for trade disputes
Pay
Working conditions
The employer not letting the employee join a trade union
Describe any two functions of a trade union
Protects workers rights
Seeks better pay and conditions for member and tries to prevent pay cuts
Explain three functions of the director of consumer affairs
Investigates complaints of misleading ads
Investigates any retailer who operates their business unfairly
Provides information to consumers about their rights
Describe the legal rights and the duties of any shop that sells you a good or a service
Right: the right to goods of merchantable quality, for for the pupae, be as described. Should not be faulty, Goods should do what they are supposed to do, A person providing a service should be adequately trained and use kids of merchantable quality.
Duties: of a shop should not have illegal signs up such as we will not exchange goods, should exchange goods if they are damaged if they sell you goods by a sample they should match the sample they are not allowed to give false or misleading information about a product or service.
Outline one legislative method of resolving a consumer problem
Bring the good back to the shop with your receipt and ask the person in the shop will they change the goods in a nice polite way explain your problem. Do not lose your temper.
State three advantages of taking Case to small claims court
You can claim up to €2000
It’s fast and formal and it’s faster than the district court.
Consumers receive an unbiased fair judgement
Explain three rights you have under the sale of goods and supply of services act 1980
Fit for the purpose indicated by the buyer
It must be as described by the seller as in advertisements. Merchantable quality- must be up to the standard you payed for it
Four elements of the consumer protection act 2007
It established the national consumer agency.
It updates and modernises consumer law
It deals with unfair commercial practices - misleading ads.
Redress for customers
Outline three ways the national consumer agency can help customers
Enforces consumer law
Promotes and protects the interests and welfare of customers
Encourage compliance with the relevant law
Outline the role of the equality authority
This act protects against discrimination on the following grounds
- gender
- marital status
- religion
- age
Outline the function of JLC
Investigates rates of pay and conditions of employment in industries where workers have no Union they recommend minimum rates of pay and conditions which if approved by the lc become employment regulation orders and enforceable in law.
