Chapter 1 Flashcards
(32 cards)
Work Force Analytic’s
The practice of using data from HR databases and other data sources to make evidence-based human resource decisions.
Talent Management
a systematic planned strategic effort by a company to attract, retain, develop, and motivate highly skilled employees and managers.
Sustainability
a company’s ability to meet its needs without sacrificing the ability of future generations to meet their needs.
Shared Service Model
a way to organize the HR function that includes centers of expertise or excellence, service centers, and business partners.
Human Resource Management
refers to the policies, practices, and systems that influence employees’ behavior, attitudes, and performance.
Evidence-Based HR
demonstrating that HR practices have a positive influence on the company’s bottom line or key stakeholders.
Knowledge Workers
employees who own the intellectual means of producing a product or service.
Intangible Assets
a type of company asset including human capital, customer capital, social capital, and intellectual capital.
Competitiveness
refers to a company’s ability to maintain and gain market share in its industry.
Employee Engagement
the degree to which employees are fully involved in their work and the strength of their job and company commitment.
Self-Service
giving employees online access to HR information.
Change
the adoption of a new idea or behavior by a company.
Outsourcing
the practice of having another company provide services.
Empowering
giving employees responsibility and authority to make decisions.
Stakeholders
the various interest groups who have relationships with, and whose interests are tied to the organization.
Learning Organization
a culture of lifelong learning in which employees are continually trying to learn new things.
Alternative Work Arrangements
Independent contractors, on-call workers, temporary workers, and contract company workers who are not employed full-time by the company
Balanced Scorecard
A means of performance measurement that gives managers a chance to look at their company from the perspectives of internal and external customers, employees, and shareholders.
Cloud Computing
A computing system that provides information technology infrastructure over a network in a self-service, modifiable, and on-demand model
Ethics
The fundamental principles of right and wrong by which employees and companies interact
External Labor Market
Persons outside the firm who are actively seeking employment
High-Performance Work Systems
Work Systems that maximize the fit between the company’s social system and technical system
HR Dashboard
HR metrics such as productivity and absenteeism that are accessible by employees and managers through the company intranet or human resource information system.
Human Resource Information Systems-HRIS
A system used to acquire, store, manipulate, analyze, retrieve, and distribute HR information
