Chapter 1-6 Exam Flashcards
(30 cards)
Intrapersonal communication
Communication that occurs within a single person
Interpersonal communication
Communication in which the parties consider one another as unique individuals rather than as objects it is categorized by minimal use of stereotype label: unique, idiosyncratic social rules; and a high degree of information exchange
Public Communication
Communication that occurs when a group becomes too large for all members to contribute. It is characterized by an unequal amount of speaking and by limited verbal feedback.
Mass Communication
The transition of messages to large, usually wide-spread audiences via broadcast, print, multimedia, and other forms of media, such as recordings and movies.
Sender
The originator of a message
Receiver
One who notices and attends to a message
Noise
External, physiological, and psychological distractions that interfere with the accurate transmission and reception of a message
Self-Concept
The relatively stable set of perceptions each individual holds himself or herself
Self-Esteem
The part of the self concept that involves evaluations of self-worth
Self-Fulfilling Prophecy
A prediction of expectation of an event that makes the outcome more likely to occur than would otherwise have been the case
Stereotyping
The perceptual process of applying exaggerated beliefs associated with a categorizing system
Empathy
The ability to project oneself into another person’s point of view, so as to experience the other’s thoughts and feelings
Semantic Rules
Rules that govern the meaning of language as opposed to its structure
Relative Words
Words that gain their meaning by comparison
Opinion Statements
A statement based on the speaker’s beliefs
Euphemism
A mild or indirect term or expression used in place of a more direct but less pleasant one
Hearing
The process wherein sound waves strike the eardrum and cause vibrations that are transmitted to the brain.
Understanding
The act of interpreting a message by following syntactic, semantic, and pragmatic rules
Attending
The process of focusing on certain stimuli from the environment
Responding
Providing observable feedback to another person’s behavior or speech
Remembering
The act of recalling previously introduced information. Recall drops off in two phases; short term and long term
Supportive Listening
The reception approach to use when others seek help for personal dilemmas
Contradicting
Saying one thing but meaning another
Emblems
Deliberate nonverbal behaviors precise meanings, known to virtually all members of a cultural group
