Chapter 1 Flashcards
Trends
General developments or movements in a certain direction in an industry that must be reflected by changes in the industry
Entry-level
Beginning jobs that require little or no experience
non-commercial operations
operations such as government, schools, and hospitals
Commercial operations
fast food chains and fine dinning that earn money than enough to cover expenses and aim to make a profit
Quick service
establishments that quickly provide a limited selection of food at low prices
Full-service
servers take customers orders and bring the food to the table
Fine-dinning
upscale atmosphere, excellent food and service, higher menu prices. Staff is exceptionally skilled
Certification
proof of expertise in a particular area
Apprentice
works under the guidance of a skilled worker in order to learn a trade or art
Entrepreneur
a self motivated person who creates and runs a business
Independent restaurant
has one or more owners and is not affiliated with a national name or brand
Chain restaurant
has many individual restaurants that all have the same atmosphere, service, menu, and quality of food
Franchise
a franchise company sells the business owner the rights to its name, logo, concept, and products
Overhead cost
costs outside of food and labor
business plans
a document that outlines specific information including a vision, goals, and strategies for achieving those goals
