Chapter 1

Question 1

Communication

Answer 1

The process of creating meaning through symbolic interactions

Question 2

Symbol

Answer 2

An arbitrary sign used to represent a thing, person, idea, event, or relationship in a way that makes communication possible

Question 3

Linear Communication Model

Answer 3

A characterization of communications as a one-way event in which a message flows from sender to receiver

Question 4

Sender

Answer 4

The originator of a message

Question 5

encoding

Answer 5

The process of putting thoughts into symbols, most commonly words

Question 6

Message

Answer 6

A sender’s planed and unplanned words and nonverbal behaviors

Question 7

Receiver

Answer 7

One who notices and attendees to a message

Question 8

Decoding

Answer 8

The process in which a receiver attached meaning to a message

Question 9

Channel

Answer 9

Medium through which a message passes from sender to receiver

Question 10

Mediated communication

Answer 10

Messages sent to one person or to many via a medium such as telephone, email, or instant messaging

Question 11

Noise

Answer 11

External, physiological, and psychological distractions that interfere with the accurate transmission and reception of a message

Question 12

Environment

Answer 12

Both the physical setting in which communication occurs and the personal perspectives of the parties involved

Question 13

Transactional Communication Model

Answer 13

A characterization of communication as the simultaneous sending and receiving of messages in an ongoing, irreversible process

Question 14

Feedback

Answer 14

The discernible of a receiver to a sender’s message

Question 15

Intrapersonal Communication

Answer 15

Communication that occurs within a single person

Question 16

Dyad

Answer 16

A two-person unit

Question 17

Dyadic Communication

Answer 17

Two-person communication

Question 18

Interpersonal Communication

Answer 18

Communication in which the parties consider on another s unique individuals rather than as objects

Question 19

Small group communication

Answer 19

Communication within a group that is small enough for ever member to participate actively with all other members

Question 20

Organizational Communication

Answer 20

Communication that occurs within a structural collection of people in order to set a need or pursue a goal

Question 21

Public communication

Answer 21

Communication that occurs when a group becomes too large for all members to contribute. It is characterized by an unequal amount of speaking and by limited verbal feedback.

Question 22

Mass Communication

Answer 22

The transmission of messages to large, usually widespread audiences via broadcast (such as radio and television), print (such as newspapers, magazines, and books), multimedia (such as DVD), online and other forms of media such as recording and movies

Question 23

Communication competence

Answer 23

Ability to maintain a relationship on terms acceptable to all parties

Question 24

Cognitive Complexity

Answer 24

The ability to contact a variety of frameworks for viewing an issue

Question 25

Self-monitoring

Answer 25

The process of paying close attention to one’s own behavior and using these observations to shape the ay one behaves

Question 26

Web 2.0

Answer 26

A term used to describe how the Internet has evolved from a one-way medium into a combination of mass and interpersonal communication

Question 27

Social Media

Answer 27

Digital communication channels used primarily for personal reasons, often to reach small groups of receivers

Question 28

Disinhibition

Answer 28

The tendency to transmit messages without considering their consequences

Question 29

Flaming

Answer 29

Sending angry and/or insulting email, text messages, and posts