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Communication 113 @Ohlone > Chapter 1- Introduction To Human Communication > Flashcards

Chapter 1- Introduction To Human Communication Flashcards

Explore how communication affects relationships. How communication itself works, such as how people send and receive messages and factors that may interfere with that process.

1
Q

TRUE or FALSE

. Although in interpersonal communication there may only be two people interacting at one point, it is strongly affected by the influences in the background (such as family, friends, coworkers, etc.)

A

TRUE

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2
Q

TRUE or FALSE

Intrapersonal communication refers to communication phenomenon that exist within or occur because of an individual’s self or mind.

A

TRUE

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3
Q

The word “cat” is not actually a species in the family Felidae. Which of the following communication principles would such a statement best illustrate?

A

Communication is symbolic

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4
Q

Communication is symbolic

A

Appropriate and Effective Communication

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5
Q

This occurs when an individual or group of individuals sends a specific message to the audience

A

This occurs when an individual or group of individuals sends a specific message to the audience

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6
Q

How do both relational and content dimensions affect communication?

A

• If you aren’t close with the person the communication can be affected by the context of the sentence or phrase by using the content dimension, for example: a new coworker says, “you always do it this way” and I would wonder if she meant that in a good way or a bad way, because I would come up with techniques to make my job easier. Whereas a relational communication with a known coworker with the same phrase doesn’t affect my thoughts. I would understand and know what that coworker means.

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7
Q

What are the characteristics of competent communicators?

A
  • Skillful -been creative in using situational cues
  • Adaptable -adjusting yourself to accomplish what you were intended to do.
  • Involved -persuading the audience.
  • Understands their audience -by thinking the appropriate words/phrases to say.
  • Cognitive complexity -by providing different ways so the audience understand the intended message.
  • Self-monitoring -by thinking before they speak or monitoring themselves before communicating.
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8
Q

Define mindful communication

A

• Mindful communication is intended awareness in a deeper communication while interacting with others.

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9
Q

What is interpersonal communication?

A

Bochner’s (1989) definition:
•“At least two communicators”•“Intentionally orienting toward each other”
•“As both subject and object”
•“Whose actions embody each other’s perspectives both toward self and toward other”

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10
Q

What limitations does this definition present?

A

•Limited utility beyond two communication partners

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11
Q

Four areas of interpersonal communication

A
  • Number of communication partners involved
  • Physical proximity of the communicators
  • Nature of the interaction units
  • Degree of formality and structure
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12
Q

Why should we study interpersonal communication?

A
  • Perspective taking
  • Time
  • Improve communication effectiveness
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13
Q

Why do we need to communicate with others?

A
  • Mental and physical health
  • Communicating about negative experiences is associated with better mental and physical health
  • Improved outcomes associated with:•Stress•Anxiety•Depression•Cancer•Coronary conditions•Common cold
  • Identity•Influences how we view ourselves
  • How we think, act, and feel
  • Social•Establish and maintain relationships with others
  • Practical•We can’t function without communication
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14
Q

What is communication?

A

Derived from the Latin root communico meaning to share Process by which people share ideas or information with others
•Verbal communication
•Nonverbal communication

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15
Q

What is symbolic communication?

A

A symbol is a mark, object, or sign that represents something else by association, resemblance, or convention.
•The symbol is not the actual thing, it’s a representation
•Symbolic meaning is arbitrarily assigned, there’s no rhyme or reason

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16
Q

What do symbols mean?

A

Individuals interpret specific words and symbols differently?
•“Meanings aren’t words, they’re in people”
•Denotative definition
•Connotative definition

17
Q

Is communication intentional?

A

Intentionality:
•An individual purposefully intends to interact with another person, attempting to establish shared meaning
• Contributes to more effective communication

18
Q

Cannot, not communicate?

A
  • We are always communicating with others, whether we intend to or not
  • We accomplish this through nonverbal communication:
  • Body language
  • Gestures
  • Use of physical space
  • Facial expressions
  • How we say words
19
Q

Relational dimension

A

•Our relationship with the speaker influences how we interpret the message

20
Q

Content dimension

A

•Specific spoken words used to convey the message

21
Q

What is communication process?

A
  • Ongoing
  • Dynamic
  • Purposefully changing
  • Moving towards an end goal
22
Q

How does culture influence communication?

A
  • Culture is part of a learning process
  • Our perceptions of the world around us influence our beliefs, values, norms and rules
  • Ultimately, our culture impacts our behaviors
23
Q

How Communication occurs in a context?

A

The context in which communication occurs, shapes how we perceive its meaning.

24
Q

Communication Contextual examples:

A
  • Circumstance
  • Environment
  • Setting
  • Situation
25
Q

Appropriate communication competence

A

Communication tactics that most people would consider acceptable

26
Q

Effective communication competence

A

Communication that helps a person achieve a desired personal outcome

27
Q

Situational variables influence competency, such as:

A
  • Speaker style
  • Needs of the listener
  • Context
  • Situation
  • Culture
  • Type of communication
28
Q

What make a communicator competent?

A
  • Skillful at recognizing situational cues, identifying the best way to present their message
  • Adaptable at adjusting message based on environment or audience needs
  • Persuades the audience to become more involved
  • Understands their audience by empathizing with them
  • Adjusts message to level best understood by the audience
  • Cognitive complexity is a psychological characteristic that indicates the difficulty or simplicity associated with mental demand.
  • Self-monitors verbal and nonverbal communication
29
Q

Types of Human Communication

A
  • Intrapersonal communication
  • Interpersonal communication
  • Small-group communication
  • Public communication
  • Mediated communication
30
Q

•Mediated communication

A

•Technology or medium facilitates the sharing of information between people

31
Q

•Public communication

A

•An individual or group of people sends a specific message to a large audience

32
Q

•Small-group communication

A

•Three or more people engaged in interpersonal interactions to achieve a goal

33
Q

•Interpersonal communication

A

•The communication of messages between any two people

34
Q

•Intrapersonal communication

A

•A communication phenomena existing within or because of an individual’s mind

35
Q

What is mindfulness?

A
  • Mindfulness model:
  • Mindful awareness
  • Mindful practice
  • Attention•Intention•Attitude
36
Q

Five Facets of Mindfulness

A 
Based on Ruth Baer’s Five Facet Mindfulness Questionnaire (FFMQ)
•Observing
•Describing
•Acting with awareness
•Nonjudging of inner experience
•Nonreactivity to inner experience
37
Q

What is mindful communication?

A

Mindful communication is the process of interacting with others while engaging in mindful awareness and practice, an essential component of competent communication.

38
Q

seven specific attitudes

A
  1. Nonjudging: observing without categorizing or evaluating.
  2. Patience: accepting and tolerating the fact that things happen in their own time.
  3. Beginner’s-Mind: seeing everything as if for the very first time.
  4. Trust: believing in ourselves, our experiences, and our feelings.
  5. Non-striving: being in the moment without specific goals.
  6. Acceptance: seeing things as they are without judgment.
  7. Letting Go: allowing things to be as they are and getting bogged down by things we cannot
    change

Communication 113 @Ohlone (5 decks)

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