Chapter 1: Managing Human Resources Flashcards Preview

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Flashcards in Chapter 1: Managing Human Resources Deck (22)
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1

The policies, practices, and systems that influence employees’ behavior, attitudes, and performances.

HUMAN RESOURCE MANAGEMENT (HRM)

2

It is a function in an organization that facilitates the most effective use of people (human capital) to achieve organizational and individual goals; with specialized responsibility of enabling management to acquire, develop, motivate, and retain competent employees.

HUMAN RESOURCE MANAGEMENT (HRM)

3

A “distinctive” approach to employment management which seeks to achieve competitive advantage through the strategic deployment of a highly committed and capable workforce an array of cultural,
structural and personnel techniques.

HUMAN RESOURCE MANAGEMENT (HRM)

4

It refers to as involving “people practices”.

HUMAN RESOURCE MANAGEMENT (HRM)

5

1. Analyzing work & designing jobs, attracting potential employees;
2. Choosing employees;
3. Teaching employees how to perform their jobs and preparing them for the
future;
4. Evaluating their performance;
5. Rewarding employees;
6. Creating a positive work environment; and
7. Supporting the organization’s strategy.

HUMAN RESOURCE MANAGEMENT (HRM)

6

An organization performs best when all of these practices are managed well

HUMAN RESOURCE MANAGEMENT (HRM)

7

Human Resource Management Practices

Analysis and Design of Work -> Employee Relations -> Recruiting -> Selection -> Training and Development -> Performance Management -> Compensation -> Supporting the Organization's Strategy = COMPANY PERFORMANCE

8

An organization’s employees, described in terms of
their training, experience, judgment, intelligence, relationships, and insight – the employee characteristics that can add economic value to the organization.

Human capital

9

[T or F] Employees in today’s organization are not interchangeable, easily replaced parts of a system but the source of the company’s success and failure.

TRUE

10

[T or F] By influencing who works for the organization and how those people
work, HRM, therefore, contributes to such basic measures of an organization’s success as quality, profitability, and customer satisfaction.

TRUE

11

Type of Human Capital

• Training
• Experience
• Judgement
• Intelligence
• Relationships
• Insight

12

Behavior of Human Capital

• Motivation
• Effort

13

Organizational Performance

• Quality
• Profitability
• Customer
Satisfaction

14

Human Resource Management -> Type of Human Capital & Behavior of Human Capital -> Organizational Performance

Impact of Human Resource Management

15

Work analysis; job design; job description [RHRD]

Analysis and Design of work [FHRD]

16

Recruiting; job postings; interviewing; testing; coordinating use of temporary labor [RHRD]

Recruitment and Selection [FHRD]

17

Orientation; skills training; career development programs [RHRD]

Training and Development [FHRD]

18

Performance measures; preparation and administration of performance appraisals; discipline [RHRD]

Performance Management [FHRD]

19

Wage and salary administration; incentive pay; insurance; vacation leave administration; retirement plans; profit sharing’ stock plans [RHRD]

Compensation and Benefits [FHRD]

20

Attitude survey; labor relations; employee handbooks; company publications; labor
law compliance; relocation and outplacement services [RHRD]

Employee Relations [FHRD]

21

Policy creation; policy communications; record keeping; HR information systems [RHRD]

Personnel Policies [FHRD]

22

Policies to ensure lawful behavior; reporting; posting information; safety inspections; accessibility accommodations [RHRD]

Compliance with laws [FHRD]