Chapter 1, modules 1, 2, 3 Flashcards

(27 cards)

1
Q

What is the definition of a mission statement?

A

The mission statement defines the core purpose of the organization.

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2
Q

What is an example of a mission statement?

A

To provide high-quality, innovative tech solutions that enhance the everyday lives of our customers.

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3
Q

What is the definition of a vision statement?

A

The vision statement describes what the organization aspires to become in the future.

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4
Q

What is an example of a vision statement?

A

To be the world’s leading provider of cutting-edge technology solutions, shaping the future of innovation and connectivity.

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5
Q

What are organizational values?

A

Values are the core principles and standards that guide the behavior, decisions, and actions of the organization and its employees.

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6
Q

Give three examples of organizational values.

A

Integrity, Innovation, Customer Focus.

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7
Q

What is efficiency in HR?

A

Efficiency refers to how well resources (time, money, personnel) are utilized to achieve HR goals.

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8
Q

What is effectiveness in HR?

A

Effectiveness in HR is about achieving desired outcomes and goals.

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9
Q

What is Human Resources Management (HRM)?

A

HRM is an integrated set of systems, practices, and policies in an organization that focuses on the effective deployment and development of employees.

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10
Q

Why is HRM important?

A

HRM ensures an organization will be successful by having the right people, in the right places, doing the right things at the right time.

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11
Q

What are key reasons to study HRM?

A
  • In-demand career opportunities
  • understanding people and organizations
  • influencing organizational success
  • developing strategic and leadership skills
  • personal growth.
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12
Q

What does the C in the CARES model stand for?

A

Coach: Equipping managers with best practices to lead effectively.

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13
Q

What does the A in the CARES model stand for?

A

Align: Aligning HR strategies with business objectives to achieve organizational goals.

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14
Q

What does the R in the CARES model stand for?

A

Recruit: Delivering essential services like recruiting, onboarding, and training.

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15
Q

What does the E in the CARES model stand for?

A

Engage: Strengthening employee contributions and fostering engagement.

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16
Q

What does the S in the CARES model stand for?

A

Safeguard: Formulating and implementing policies for a safe, inclusive, and healthy work environment.

17
Q

What are some topics impacting HRM?

A
  • Global economy
  • changes in business sectors and firms
  • technology
  • quality management
  • human capital
  • demographics.
18
Q

How does the global economy impact HRM?

A

It affects jobs, wages, and business operations.

19
Q

What changes in business sectors impact HRM?

A
  • Need to increase exports while addressing environmental concerns
  • changes to company ownership
  • downsizing
  • outsourcing
  • use of independent contractors.
20
Q

How does technology impact HRM?

A

Technology improves processes, reduces administrative tasks, and enables telecommuting.

21
Q

What is human capital?

A

The value that employees provide to an organization through their knowledge, skills, and abilities.

22
Q

What are core competencies?

A

A combination of knowledge, skills, and characteristics needed to effectively perform a role in an organization.

23
Q

What is talent management?

A

Leveraging competencies to achieve high organizational performance.

24
Q

What are innovation skills?

A

Creativity, problem-solving, risk-taking, relationship-building, communication, and implementation skills.

25
What are demographics impacting HRM?
* Diversity of backgrounds * multiple generations in the workforce * skills and labor shortage * gender distribution * rising education levels.
26
What is work-life balance?
The ability to balance work and personal life responsibilities.
27
What is the gig economy?
An environment where employees have many part-time jobs instead of one permanent full-time role.