Chapter 1 - Organizational Behavior

Question 1

Social psychology

Answer 1

Groups

Question 2

Sociology
Anthropology
Political sciences

Answer 2

Organizations

Question 3

What’s an organization?

Answer 3

Collection of people working together to achieve common goals.

Question 4

Good perks of an organization

Answer 4

Teamwork, rewards, productivity

Question 5

Bad perks of an organization

Answer 5

Gossip, poor leaders, discrimination

Question 6

What are the two size of an organizational Iceberg

Answer 6

Formal Organization

Informal Organization

Question 7

Formal Organization

Answer 7

Publicly overs able rational oriented towards operation and task work

Question 8

Informal Organizational

Answer 8

Hidden, affective and emotional focused.

Question 9

What are the 4 Management Functions

Answer 9

Planning Organizing Leading, Controlling

Question 10

Planning

Answer 10

Setting goals and deciding how to achieve them

Question 11

Organizing

Answer 11

Arranging task, people and other resources to accomplish the goals

Question 12

Leading

Answer 12

Motivating, directin, and otherwise influencing people to work hard to achieve the organizations goals

Question 13

Controlling

Answer 13

Measuring achievement against established objectives and goals

Question 14

Managerial Skills

Answer 14

Technical, Human and Conceptual

Question 15

Technical Skills

Answer 15

Knowledge of specific problems (Supervisory managers)

Question 16

Human Skills

Answer 16

Build atmosphere of trust, security and cooperation (important at all levels)

Question 17

Conceptual skills

Answer 17

Understand organizations unit as a whole Cause and effect relationship. (Top managers)

Question 18

3 Mintzberg findings for top executives

Answer 18

Verbal communication, long hours at intense pace, fragmentation

Question 19

Psychology

Answer 19

Individuals