Chapter 10 & 11

Question 1

A question that the audience answers mentally rather than out loud.

Answer 1

Rhetorical Question

Question 2

The audience’s perception of whether a speaker is qualified to speak on a given topic.

Answer 2

Credibility

Question 3

The audience’s perception of whether the speaker has the best interests of the audience in mind.

Answer 3

Goodwill

Question 4

A statement in the introduction of a speech that identifies the main points to be discussed in the body.

Answer 4

Preview Statement

Question 5

A conclusion in which the speech builds to a zenith of power and intensity.

Answer 5

Crescendo Ending

Question 6

A conclusion that generates emotional appeal by fading step by step a dramatic final statement.

Answer 6

Dissolve Ending

Question 7

A detailed outline developed during the process of speech preparation that includes the title, specific, purpose, central idea, introduction, main points, subpoints, connectives, conclusion, and bibliography of a speech.

Answer 7

Preparation Outline

Question 8

The pattern of symbolization and indentation in a speech outline that shows the relationships among the speaker’s ideas.

Answer 8

Visual Framework

Question 9

A list of all the resources used in preparing a speech.

Answer 9

Bibliography

Question 10

A brief outline used to job a speaker’s memory during the presentation of a speech.

Answer 10

Speaking Outline

Question 11

Directions in a speaking outline to help a speaker remember how she or he wants to deliver key parts of the speech.

Answer 11

Delivery Cues