Chapter 10 Flashcards

(21 cards)

1
Q

1.

What are the characteristics of a group?

Group Communication

A

shared identity, interdependent relationships, & shared goal

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2
Q

Group Communication

What are the stages of group development?

A

Forming, storming, norming, performing, & adjourning

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3
Q

Group Communication

How does group complexity occur?

A

As the size of a group increases, their ways of communicating becomes more complex

reference photo on pg.769 of textbook

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4
Q

Group Communication

What does dyad mean?

A

In the dyad, there is only one relationship ( person 1 and person 2).

. The number of relationships multiply with each additional person

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5
Q

What is a Group Network?

keyword GROUP

A

the exchange of information between a group of people who share a common interest or work for an organization.

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6
Q

What is a chain network?

keyword CHAIN

A

When information is passed from one member to the next in a hierarchal sequential pattern

started at manager and passed down to end at lowest level employee

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7
Q

What are all-channel networks?

A

all members of group interact with one another freely

no leader. all members operate at the same level of centrality.

example: roundtable discussions

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8
Q

What are wheel networks?

A

One individual acts as a touchstone for all the others in the group; all group members share their information with that one individual, who then shares the information with the rest of the group.

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9
Q

Group Communication (task roles)

What does an information giver do?

A

offers facts, beliefs, personal experience, or other input during group discussions

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10
Q

Group Communication (task roles)

What does an information seeker do?

A

actively asks questions or requests clarification to gather more information relevant to a group discussion or decision-making proces

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11
Q

Group Communication (task roles)

What does an elaborator do?

A

acts as an “idea explainer” by adding depth and clarity to initial suggestions

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12
Q

Group Communication (task roles)

What does an initiator do?

A

person who first initiates the communication process

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13
Q

Group Communication (task roles)

What does in administrator do?

A

person responsible for managing the administrative aspects of a communication team or department within an organization

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14
Q

Group Communication

What are the purpose social roles?

A

manage how people in the group are feeling and getting along with each other

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15
Q

Group Communication (social roles)

What is a harmonizer?

A

seeks to smooth over tension in the group by settling differences among members and working out compromises when conflict arises

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16
Q

Group Communication

What are antigroup roles?

A

create problems because they serve individual members’ priorities at the expense of group needs

17
Q

Group Communication (antigroup roles)

What does a blocker do?

A

indulges in destructive communication, including opposing or criticizing all ideas and stubbornly reintroducing an idea after the group has already rejected or bypassed it

18
Q

Group Communication (antigroup roles)

what does an avoider do?

A

refuses to engage in the group’s proceedings by expressing cynicism or nonchalance toward ideas presented or by joking or changing the subject

19
Q

Group Communication (antigroup roles)

what does a recognition seeker do?

A

calls attention to themself by boasting or by going on and on about his or her qualifications or personal achievements

20
Q

Group Communication (antigroup roles)

what does a distractor do?

A

goes off on tangents or tells irrelevant stories

21
Q

Group Communication (antigroup roles)

what does a sensor do?

A

monitors the group’s emotions and dynamics to disrupt or undermine the group’s progress