Chapter 11

Question 1

What is leadership?

Answer 1

The process of inspiring others to work hard to accomplish important tasks.

Question 2

What is a vision in leadership?

Answer 2

A clear sense of the future.

Question 3

What does visionary leadership provide?

Answer 3

A clear sense of the future and an understanding of how to get there.

Question 4

What is leadership style?

Answer 4

The recurring pattern of behaviors exhibited by a leader.

Question 5

What is coercive power?

Answer 5

Achieves influence by punishment.

Question 6

What is legitimate power?

Answer 6

Achieves influence by formal authority.

Question 7

What is expert power?

Answer 7

Achieves influence by special knowledge.

Question 8

What is referent power?

Answer 8

Achieves influence by personal identification.

Question 9

What is relationship power?

Answer 9

Achieves influence through networking and personal connections.

Question 10

What is social capital?

Answer 10

The ability to get things done based on who you know.

Question 11

What characterizes an autocratic leader?

Answer 11

Emphasizes tasks over people.

Question 12

What characterizes a human relations leader?

Answer 12

Emphasizes people over tasks.

Question 13

What characterizes a democratic leader?

Answer 13

Encourages participation with an emphasis on tasks and people.

Question 14

What characterizes a laissez-faire leader?

Answer 14

Disengaged, showing low task and people concerns.

Question 15

What does the contingency leadership perspective suggest?

Answer 15

Successful leadership style varies according to the situation and the people involved.

Question 16

What are substitutes for leadership?

Answer 16

Factors in the work setting that direct work efforts without the involvement of a leader.

Question 17

What is an authority decision?

Answer 17

Made by the leader and then communicated to the group.

Question 18

What is a consultative decision?

Answer 18

Made by a leader after receiving information, advice, or opinions from group members.

Question 19

What is a group decision?

Answer 19

Made by group members themselves.

Question 20

What characterizes a charismatic leader?

Answer 20

Develops special leader–follower relationships and inspires followers in exceptional ways.

Question 21

What is transactional leadership?

Answer 21

Engages followers using position power, behavior, and styles in mechanical and unemotional ways.

Question 22

What is transformational leadership?

Answer 22

Uses personal power and vision to engage with followers in emotional and inspirational ways.

Question 23

What is emotional intelligence (EI)?

Answer 23

The ability to manage our emotions in leadership and social relationships.

Question 24

What is emotional intelligence quotient (EQ)?

Answer 24

A measure of a person’s ability to manage emotions in leadership and social relationships.

Question 25

What does the gender similarities hypothesis state?

Answer 25

Males and females have similar psychological makeups.

Question 26

What is the leadership double bind?

Answer 26

Women being criticized for displaying both stereotypically male and female leadership characteristics.

Question 27

What characterizes interactive leadership?

Answer 27

Strong on communicating, participation, and dealing with problems by teamwork.

Question 28

What is moral leadership?

Answer 28

Has integrity and appears to others as 'good' or 'right' by ethical standards.

Question 29

What is moral overconfidence?

Answer 29

An overly positive view of one’s integrity and strength of character.

Question 30

What characterizes a narcissistic leader?

Answer 30

Arrogant, considers self superior to others, driven by a sense of entitlement and need for admiration.

Question 31

What characterizes a machiavellian leader?

Answer 31

Manipulative and callous string puller, driven by power and status.

Question 32

What characterizes a psychopathic leader?

Answer 32

Disregards moral boundaries and is willing to hurt, bully, and intimidate others.

Question 33

What is servant leadership?

Answer 33

Means serving others and helping them to use their talents so organizations benefit society.

Question 34

What does empowerment in leadership refer to?

Answer 34

Gives people job freedom and power to influence what happens in the organization.

Question 35

What characterizes authentic leadership?

Answer 35

Honest and transparent, high in self-awareness, and open in sharing and living up to personal values.

Question 36

What is virtual leadership?

Answer 36

Inspires members of remote teams to work hard and accomplish important tasks.