Chapter 11- Human Resource Management Flashcards
(27 cards)
Affirmative action
Increasing opportunities for minorities and women
Human resource management (HRM)
The process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.
Reverse discrimination
Discrimination against dominant group or majority group
Job analysis
Study of what employees do who hold various job titles
Job description
Objectives of job, type of work, duties and responsibilities, etc.
Job specifications
Summary of minimum qualifications required of workers to do a particular job
Recruitment
Set of activities used to obtain a sufficient number of the right employees at the right time
Selection
Deciding who should be hired To serve best interest of individual and organization
Contingent workers
Part-time workers, temp workers, seasonal workers, independent contractors, interns, and co-op students
Training and development
Increasing production by improving employees ability to perform
Training: short-term
Development: long-term
Orientation
Introduces new employment to work and it’s environment
On-the-job training
Let’s employee learn by doing work or watching other do the work and then imitating them
Apprentice programs
Learner works alongside experienced employee
Off-the-job training
Internal or external training programs away from workplace
Online training
Classes via internet
Vestibule training
Training done in schools
Job simulation
Duplicates job conditions and tasks so trainees can learn skills before coming to workplace
Management development
Training and educating employees to become good managers, and then monitoring the progress of their managerial skills over time
Networking
Establishing and maintaining contacts with key managers in and outside organization and using contacts to weave strong relationships that serve as informal development systems
Mentor
An experienced employee who supervises and coaches a lower level employee
Performance appraisal
An evaluation that measures employee performance against established standards
Fringe benefits
Sick-leave pay, vacation pay, pension plans, and health plans that represent additional compensation beyond wages
Cafeteria-style fringe benefits
Plan that allows employee to pick which benefits they want up to a certain dollar amount
Flextime plan
Gives employees some freedom to choose when to work, as long as they complete required number or hours or complete their assigned tasks
