Chapter 12

Question 1

Some of the major goals of labor unions are to:

Answer 1

represent its members in negotiations

improve working conditions for members

provide a unified voice for members

Question 2

The employee organization that represents labor in negotiations with management is a(n)

Answer 2

union

Question 3

Workers originally formed labor unions to:

Answer 3

gain negotiating power against management

Question 4

An organization of skilled specialists in a particular trade, such as plumbers, is a(n):

Answer 4

craft union

Question 5

As a result of the Industrial Revolution:

Answer 5

workers were expected to be much more productive

there were large gains in productivity

technology replaced some workers

Question 6

The need to continually increase productivity led to improved working conditions in factories.

Answer 6

false

Question 7

The right to form a(n) BLANK BLANK did not exist until the the Wagner Act and the National Labor Relations Act in the early 1930s.

Answer 7

Labor Union

Question 7

The right to form a(n) BLANK BLANK did not exist until the the Wagner Act and the National Labor Relations Act in the early 1930s.

Answer 7

Labor Union

Question 8

The goal of the Knights of Labor was to:

Answer 8

establish the first national labor union

gain political power

Question 9

What were some of the original reasons that labor unions formed?

Answer 9

To prevent unfair treatment of laborers by management

To protect workers from intolerable conditions

To gain negotiating power

Question 10

The AFL was the federation of Blank unions led by Samuel Gompers in the 1890s.

Answer 10

Craft

Question 11

The goal of the Knights of Labor was to establish the first Blank labor union.

Answer 11

national

Question 12

Laws such as the Labor Management Reporting and Disclosure Act (Landrum-Griffin Act) of 1959 were passed when:

Answer 12

unions became very powerful and corrupt

Question 13

The leader of the American Federation of Labor in the 1890s was:

Answer 13

Samuel Gompers

Question 14

A legal agreement that clarifies the terms and conditions under which labor and management will operate over a period of time is a(n)

Answer 14

negotiated labor-management agreement

labor contract

Question 15

The AFL was the federation of BLANK unions led by Samuel Gompers in the 1890s.

Answer 15

Craft

Question 16

A union security clause is included in contracts because:

Answer 16

all workers who benefit from having a union should help pay for it

Question 17

Changes in public opinion have affected labor unions by:

Answer 17

influencing passage of laws to curb the power of management

prohibiting compulsive union membership

the passing of laws to curb corruption in unions

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Question 18

Closed shop agreements were created in the Taft-Hartley Act of 1947.

Answer 18

false

Question 19

shop agreement does not require workers to belong to the union, but they must pay a fee for the services of the union that represents them.

Answer 19

agency

Question 20

The Taft-Hartley Act of 1947 made which of these union practices illegal?

Answer 20

Secondary boycotts

Closed shop agreements

Question 21

In an agency shop agreement, employers may hire workers who are not union members. Workers:

Answer 21

are not required to join a union after they are hired

must pay a fee or dues to the union that represents them

Question 22

Unions use picketing in a labor dispute:

Answer 22

to alert the public to an issue

as an informational tool

Question 23

Closed shop agreements were created in the Taft-Hartley Act of 1947.

Answer 23

false

Question 24

Workers who are hired by management to replace striking workers are:

Answer 24

strikebreakers

Question 25

A future focus of labor unions due to the effect of job losses from offshore outsourcing is job

Answer 25

security

Question 26

High levels of executive compensation frustrate employees and the public because:

Answer 26

executive compensation is no longer tied to profitability

Question 27

The Taft-Hartley Act of 1947 made which of these union practices illegal?

Answer 27

Closed shop agreements Secondary boycotts

Question 28

Workers who cross picket lines to replace workers on strike during a labor dispute are known as:

Answer 28

scabs strikebreakers

Question 29

Employees and the public are frustrated by high levels of executive compensation because:

Answer 29

the difference between the pay of executives and that of the average worker is too large top-level executives are often rewarded whether or not the company is successful executives use company money for luxury "perks"

Question 30

In the future, unions are likely to focus on which of these issues?

Answer 30

Child and elder care Offshore outsourcing

Question 31

High levels of executive compensation frustrate employees and the public because:

Answer 31

executive compensation is no longer tied to profitability

Question 32

In the future, labor unions are likely to focus on:

Answer 32

pay equity

Question 33

When submitting to a request for sexual favors affects an employee's opportunity for advanced training, it is BLANK BLANK BLANK sexual harassment.

Answer 33

Blank 1: quid Blank 2: pro Blank 3: quo

Question 34

Examples of quid pro quo sexual harassment include: Multiple select question.

Answer 34

threatening to fire a subordinate who refuses to go out with you offering a pay raise to an employee in exchange for a date

Question 35

When an employee is offended by sexual comments or sexually related jokes in the workplace, it is BLANK BLANK BLANK sexual harassment.

Answer 35

Blank 1: hostile Blank 2: work Blank 3: environment

Question 36

Employers are concerned with the changing demographics of mothers in the workforce because:

Answer 36

the number of women workers with children under 18 has grown to about 75% since 1975 absences for child care cost U.S. employers billions of dollars annually single workers and single-income families do not want to subsidize child care

Question 37

Examples of hostile environment sexual harassment include:

Answer 37

sending dirty jokes to coworkers using company email after requests not to do so telling sexually explicit jokes at work after other workers object to them

Question 38

Some employers try to curb the dangerous use of BLANK and BlANK in the workplace by testing employees.

Answer 38

Blank 1: drugs | Blank 2: alcohol

Question 39

One reason that employers are concerned with the number of women with children in the workforce is because BLANK result in large and costly decreases in productivity.

Answer 39

absences

Question 40

Sexual conduct that unreasonably affects a worker's job performance by creating an intimidating or offensive work environment:

Answer 40

is hostile work environment sexual harassment

Question 41

What is the percent of women in the workforce with children under 18?

Answer 41

Nearly 75 percent

Question 42

Employers are concerned with the changing demographics of mothers in the workforce because:

Answer 42

single workers and single-income families do not want to subsidize child care the number of women workers with children under 18 has grown to about 75% since 1975 absences for child care cost U.S. employers billions of dollars annually

Question 43

The primary functions of agents and brokers are to:

Answer 43

assist in negotiating an exchange bring buyers and sellers together

Question 44

The distribution strategy that places the product in as many retail outlets as possible is:

Answer 44

intensive

Question 45

Logistics involves planning, implementing, and controlling the flow of final goods to their destination to satisfy customers, and it must do all of this while still insuring a BLANK for companys

Answer 45

profit