Chapter 12: Teams Flashcards

1
Q

An organized, task-focused group.

A

team

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2
Q

Acronym for knowledge, skills, abilities, and other characteristics that are needed to complete a job or task successfully.

A

KSAs

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3
Q

The process by which members of the team combine their knowledge, skills, abilities, and other resources, through a coordinated series of actions, to pro- duce an outcome.

A

teamwork

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