Chapter 13 Flashcards

1
Q

market growth opportunities

A
  • global marketing strategy

- local marketing strategy

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2
Q

global marketing strategy

A

consists of selling the same product using the same positioning and communications globally

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3
Q

local marketing strategy

A

consists of customizing both the product and the communications program for each unique market

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4
Q

global brands

A

brands that hold significant market share in their home country as well as other countries

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5
Q

3 characteristics of global brands

A
  1. quality signal
  2. global myth
  3. social responsibility
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6
Q

quality signal

A

consumers believe, more purchase higher quality

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7
Q

global myth

A

consumers view it as “cultural ideal” –> feel like a citizen of the world

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8
Q

social responsibility

A

higher level of corporate social responsibility and expected to respond to social problems associated with what they sell

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9
Q

intracountry consumer segments view on global brands

A
  1. global citizens
  2. global dreamers
  3. antiglobals
  4. global agnostics
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10
Q

global citizens

A

use a company’s global success as an indication of product quality and innovativeness, and are concerned that the firms act in a socially responsible manner

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11
Q

global dreamers

A

view global brands as quality products, and are not particularly concerned about social responsibility

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12
Q

antiglobals

A

believe that global brands are higher quality than local brands, but dislike brands that preach U.S. values and do not trust global companies to act responsibly

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13
Q

global agnostics

A

evaluate global brands in the same way they evaluate local brands

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14
Q

cross-cultural analysis

A

a form of marketing research that examines the differences and similarities among consumers in different countries

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15
Q

reasons to pursue global markets

A
  1. multinational fever; attractive multinational markets, products or services
  2. overseas markets offer future growth when home markets mature
  3. consumers around the globe eager to try foreign products
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16
Q

6 global value groups

A
  1. strivers
  2. devouts
  3. altruists
  4. intimates
  5. fun seekers
  6. creatives
17
Q

strivers

A

ambitious and materialistic

18
Q

devouts

A

responsible, respectful and conservative

19
Q

altruists

A

unselfish in their concern for others, society and the future

20
Q

intimates

A

focus on social relationships and family

21
Q

fun seekers

A

young in age and outlook, value adventure and good times

22
Q

creatives

A

seek knowledge and insight, and have a keen interest in books and new media