Chapter 13: IO Psych

Question 1

Industrial-Organizational Psychology

Answer 1

Studies human behavior and how pyschology affects work

How both are affected by work

Question 2

Four main concepts

Answer 2

Academia, government, consulting firms, and business

Question 3

Industrial

Answer 3

Concerned with describing job requirements and assessing individuals for their ability to meet requirements

Question 4

Organizational

Answer 4

Discipline interested in how relationships among employees affect performance of business

Question 5

O-Net

Answer 5

Government database of job analyses for different jobs and occupations

Question 6

KSAs

Answer 6

Knowledge, skills, and abilities

Question 7

Job Interviews

Answer 7

Before or after assessments
Structured/unstructured
In person/technology 
Resume and cover letter matter 
Body language matters
Say matters 
Hygiene and appearance matter

Question 8

Orientation Training

Answer 8

Educate new employee values, visions, normal and employeees interact, organization operation and how it makes decisions

Question 9

Mentoring

Answer 9

Common in modern work environments, useful for

Computer systems

Question 10

Vtgotsky?

Answer 10

Peer to peer learning is important

Question 11

Performance appraisals?

Answer 11

Several times a year, formal process, face to face brief meeting between employee and supervisor.
Positive reinforcement

Question 12

Americans with Disabilities Act (ADA)

Answer 12

No discrimation due to mature of a disability

Question 13

Disability

Answer 13

Physical or mental impairment that limits one or more major life activities such as hearing, walking, and breathing

Question 14

Bona Fide Occupational Qualifications (BFOQs)

Answer 14

Certain occupations for which denying an employment would normally violate the law

Question 15

Job Satisfaction

Answer 15

Degree which individuals enjoy their jobs

Question 16

Attitude?

Answer 16

Can be measured and job satisfaction is an attitude and it is measured when there is huge changes

Question 17

Work content factor

Answer 17

Includes variety, difficulty level, and role clarity of job, strongly predictive factor of overall job satisfaction

Question 18

GreenHaus and Beutell(1985) three sources of work family conflicts

Answer 18

Time devoted to work
Strain from participation is work
Specific behaviors required by work
Make it difficult to fulfill requirements for family

Question 19

Women with WorkLife

Answer 19

Harder than men because they have childcare and care for others and responsibilities within family

Question 20

Organizational culture

Answer 20

Values, visions, hierarchies, norms, and interactions among its emotional employees.
How organization is ran, how it it operates, and how it makes decisions

Question 21

Observable artifacts

Answer 21

Symbols, language(slang and humor), narratives(stories and legends), and practices(rituals) that represent underlying cultural assumptions

Question 22

Espoused values

Answer 22

Concepts/beliefs that management or entire organization endorses. Rules that allow employees to know which actions they should take in different situations and which information they should adhere to.

Question 23

Human Factors Psychology / Ergonomics

Answer 23

Integration of human-machine interface in the workplace, through design and specifically with researching and designing machines that fit human requirements

Question 24

Mike Rowe Video

Answer 24

Don’t follow passion, follow opportunity