Chapter 14 Flashcards

1
Q

_______ is the longest phase in the SDLC.

A

Maintenance

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2
Q

Many organizations allocate ________ of IS budget to maintenance.

A

60-80%

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3
Q

In ________ maintenance, changes are made to a system to avoid possible future problem.

A

preventive

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4
Q

_______ type of maintenance adds no value, but makes up the largest share of the maintenance activities.

A

Corrective

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5
Q

Since the late 1990s, organizations spend more money on maintenance than development of new software.

A

True

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6
Q

Which of the following maintenance organization types provide improved system and documentation quality?

A

Seperate

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7
Q

_______ refers to the process of ensuring that only authorized changes are made to the system.

A

Configuration management

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