Chapter 14 - Information

Question 1

InfoSys (4)

Answer 1

Executive IS - Strategic
Decision Support Sys - Tactical
Management IS - Tactical
Operational - Transaction Processing System

Question 2

Benefits of an info strategy

Answer 2

• goal congruence
• competitive advantage
• focus on key business segments
• ## adapt IT solutions when needed and not when launched

Question 3

Risks of IT solutions

Answer 3

• dissatisfied employees might deliberately modify or destroy information
• hacker attack
• malicious software (virus)
• human error (manipulating data)
• missing security
• faulty hardware

Question 4

Intra- or Internet

PRO and CON

Answer 4

PRO
better data access
advertise online
B2B online
email communication
working remotely

CON
email can turn into junk mail with volume
emails can be disruptive
internet might distract
hackers
viruses

Question 5

Value and cost of information

Answer 5

net value of info:
> difference of outcome with and w/o info
> the cost of obtaining the info

Cost of info
> designing and setting up the system
> day 2 day running cost
> Storage (storage, hardware, retrieval)

Question 6

Big data (3 Vs)

Answer 6

Velocity
Volume
Variety

Question 7

Big data Mgmt and analytics

Answer 7

Mgmt: store, admin and control

Analytics: identify patterns, data

Question 8

Big data
PRO
CON

Answer 8

Benefits and risks:
> innovation
> competitive advantage
> productivity

> needed skills
Security
data protection

Question 9

Big Data Definition

Answer 9

Big Data is the combination of financial
data, enterprise wide data and new types
of internal and external data, some of
which is unstructured.