Chapter 14: Terminology Flashcards

1
Q

A group of individuals who band together to combine their power.

A

Coalition

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2
Q

The use of punishment or the threat of punishment to affect the behavior of others.

A

Coercive Power

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3
Q

Political behaviors that detract from the organizations ability to attain its goals

A

Dysfunctional Politics

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4
Q

The process by which organizational members can increase their sense of power and personal control in the work setting

A

Empowerment

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5
Q

Power derived from having certain work-related knowledge or skill

A

Expert Power

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6
Q

Political behaviors that help the organization to attain its goals

A

Functional Politics

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7
Q

Power derived from personal characteristics that are of value to the organization, such as particular expertise or leadership ability.

A

Individual Power

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8
Q

The ability to use social forces to affect the behavior of others.

A

Influence

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9
Q

Influencing others by increasing ones personal appeal to them.

A

Ingratiation

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10
Q

The formal rights or authority accompanying a position in an organization.

A

Legitimate Power

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11
Q

Self-serving actions designed to affect the behavior of others to achieve personal goals.

A

Organizational Politics

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12
Q

Power derived from a persons position in an organization and from control over important resources afforded by that position.

A

Organizational Power

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13
Q

The use of some aspect of a work relationship to compel another to perform a certain action despite resistance.

A

Power

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14
Q

Sources of power possessed by individuals in organizations.

A

Power Bases

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15
Q

The concept that for every exercise of power, there is a tendency for the subject to react with a return power play.

A

Power Corollary

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16
Q

Power resulting from the fact that an individual is respected, admired, and liked by others.

A

Referent Power

17
Q

Power that results from having the ability to offer something positive, such as money or praise.

A

Reward Power

18
Q

Political behavior whereby an employee criticizes company policies and practices to persons outside the organization.

A

Whistle-Blowing