Chapter 14 VOCAB Flashcards

(41 cards)

1
Q

everyday goods and services that people buy frequently, usually without much conscious planning

A

convenience products

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2
Q

fairly important goods and services that people buy less frequently with more planning and comparison

A

shopping products

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3
Q

particular brands that the buyer especially wants and will seek out, regardless of location or price

A

specialty products

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4
Q

inexpensive products that organizations generally use within a year of purchase

A

expense items

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5
Q

more expensive organizational products with a longer useful life, ranging from office and plant equipment to entire factories

A

capital items

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6
Q

four stages through which a product progresses: introduction, growth, maturity, and decline

A

product life cycle

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7
Q

a formal process of generating, selecting, developing, and commercializing product ideas

A

product development process

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8
Q

preproduction samples of products used for testing and evaluation

A

prototypes

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9
Q

product develop stage in which a product is sold on a limited basis to gauge its market appeal

A

test marketing

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10
Q

large-scale production and distribution of a product

A

commercialization

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11
Q

a name, term, sign, symbol, design, or combination of those used to identify the products of a firm and to differentiate them from competing products

A

brand

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12
Q

the value that a company has built up in a brand

A

brand equity

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13
Q

the degree to which customers continue to purchase a specific brand

A

brand loyalty

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14
Q

portion of a brand that can be expressed orally, including letters, words, or numbers

A

brand names

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15
Q

portion of a brand that cannot be expressed verbally

A

brand mark

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16
Q

a concise graphical and/or textual representation of a brand name

A

logo

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17
Q

brands that have been given legal protection so that their owners have exclusive rights to their use

18
Q

brands owned by the manufacturers and distributed nationally

A

national brands

19
Q

brands that carry the label of a retailer or a wholesaler rather than a manufacturer

A

private brands

20
Q

products characterized by a plain label, with no advertising and no brand name

A

generic products

21
Q

partnership between two or more companies to closely link their brand names together for a single product

22
Q

agreement to product and market another company’s product in exchange for a royalty or fee

23
Q

managers who develop and implement the marketing strategies and programs for a specific product or brand

A

brand managers

24
Q

a series of related products offered by a firm

25
complete list of all products that a company offers for sale
product mix
26
applying a successful brand name to a new product category
brand extension
27
a measure of the sensitivity of demand to changes in price
price elasticity
28
business costs that remain constant regardless of the number of units produced
fixed costs
29
business costs that increase with the number of units produced
variable costs
30
method of calculating the minimum volume of sales needed at a given price to cover all costs
break-even analysis
31
sales volume at a given price that will cover all of a company's costs
break-even point
32
method of setting prices based on production and marketing costs, rather than conditions in the marketplace
cost-based pricing
33
method of setting prices based on customer perceptions of value
value-based pricing
34
computer-based pricing method that creates a demand curve for every product to help managers select a price that meets specific marketing objectives
optimal pricing
35
charging a high price for a new product during the introductory stage and lowering the price later
skim pricing
36
introducing a new product at a low price in hopes of building sales volume quickly
penetration pricing
37
selling one product at a loss as a way to entice customers to consider other products
loss-leader pricing
38
allowing customers to pay the amount they think a product is worth
participative pricing
39
temporary price reductions to stimulate sales or lower prices to encourage certain behaviors such as paying with cash
discounts
40
offering several products for a single price that is presumably lower than the total of the products' individual prices
bundling
41
continually adjusting prices to reflect changes in supply and demand
dynamic pricing