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BBUS 3450: Professional Selling > Chapter 15: Servicing The Sale And Building The Partnership > Flashcards

Chapter 15: Servicing The Sale And Building The Partnership Flashcards

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BBUS 3450: Professional Selling (14 decks)

Chapter 1: Relationship selling opportunities in the information economy

Chapter 15: Servicing The Sale And Building The Partnership

Chapter 2: Evolution of selling models that complement the marketing concept

Chapter 3: Creating value with a relationship strategy

Chapter 4: Communication Styles: A key to adaptive selling

Chapter 6: Creating Product Solutions

Chapter 8: The buying process and buyer behaviour

Chapter 9: Developing and qualifying a prospect base

Chapter 10: Approaching the customer with adaptive selling

Chapter 11: Determining customer needs with a consultative questioning strategy

Chapter 12: Creating value with sales demonstration

Chapter 13: Negotiating buyer concerns

Chapter 14: Adapting the close and confirming the partnership

Chapter 15: Servicing the sale and building the partnership

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