Chapter 15 The Organization Structuration theory

Question 1

Author

Answer 1

Giddens

Question 2

tradition(2)

Answer 2

Cybernetic, socio-cultural

Question 3

Communication context(2)

Answer 3

Small groups + organizational

Question 4

Approach to knowing

Answer 4

Positivist/emperical

Question 5

Overall theory

Answer 5

Organizations create structures(rules and resources to substring group) - result in social systems.

Organizations achieve life of their own because of the ways members use their structure.

1. Groups and organizations are produced and reproduced through actions and behaviors.
2. Communication rules serve as both the medium for and an outcome of interactions
3. Power structures in organizations which guide the decisions-making process

Question 6

Organizing/organization

formal informal

Answer 6

How to quickest get knowledge, protection, problem solving
¨
Formal - hierarchy
Informal - e.g. more western. no fine clothe, open door til office, not so much hierarchy

Question 7

Blueprint

Answer 7

how society is organized - under here:

blueprint of organization. How everything is done, structures, rules(routines), hierarchy, behavior- organization

implicit stated:Employee manual/explcit learned:Respect- everyone have a voice.

Feedback guide regulations

Question 8

Adaptive Structuration Theory:

Answer 8

How task groups use and strategically adapt information technology, rules and recourses to accomplish group goals. – Used in this chapter is how this new technologies help optimize effectivity in information understanding like skype conference calls.

Question 9

Structuration

Answer 9

The production, reproduction and transformation of social environments through rules and resources in relationship and To understand ones patterns of behavior - e.g. how a meating should be done, addressed formal or not?

Question 10

Agency

Answer 10

the specific behaviors or activities that humans engage in, guided by the rules and context in which interaction takes take place. ”E.g. class

Question 11

Agent

Answer 11

the person who engages in these behaviors. E.g. student

Question 12

Organization engage in process: Reflexivity

Answer 12

a person ability to know and understand his or her actions or behavior- predict if changes in structure is necessary

Question 13

The awareness to explain reasons for behavior/change occurs on two levels:

Discursive consciousness
Practical consciousness

Answer 13

Discursive: reason for activity /behavior easily put into words

Practical: Reason for behavior feelings e.g. is not easily explained

Relecivity: suggest change in structure from formal to informal and explain good experiences. - So this is also discursive.
Practical: difficult explain the warm feeling with having people talk to him by name, and that use of only last name make him feel old.

Question 14

Duality of structure

Answer 14

Actions create structure and structure empower or limit further actions.

Rules and resources used to guide organizational decisions about behaviors or actions

Question 15

Rules

Answer 15

How things should work and how to behave and understand different situations and what should be used to accomplishing goals - general routines that the organization or group follows in accomplishing goals.

Question 16

Resources (power)

Answer 16

Things that can help get things done.
Power individual bring to the organization - attributes(decision making style) or material goods that can be use to exert power in a organizations - power led to action and change

Question 17

Resource allocative

Answer 17

material assistance used to help groups accomplish their goals. -e.g. a facility to work

Question 18

Resources Authoritative

Answer 18

interpersonal(ability to influence other) assistance used to help groups accomplish their goals. - allow a person to execute power

Question 19

Resource Power types (authoritative) -

reward RCRLE

Answer 19

have the ability to provide value to another e.g. material reward

Question 20

Resource Power types (authoritative) -

coercive RCRLE

Answer 20

have the ability to deliver punisment to another

Question 21

Resource Power types (authoritative) -

referent RCRLE

Answer 21

is power of an individual over the Team or Followers, based on a high level of identification with, admiration of, or respect for the powerholder/ leader. Nationalism, patriotism, celebrities..

Question 22

Resource Power types (authoritative) - Legimate RCRLE

Answer 22

Also called “positional power,” power because of position and duties within an organization. - formal authority delegated to the holder of the position. Have attributes of power such as a uniform, a title, or an imposing physical office

Question 23

Resource Power types (authoritative) - Expert power RCRLE

Answer 23

power deriving from the skills or expertise of the person and the organization’s needs for those skills and expertise- people tend to trust them and respect what they say.

Question 24

Application of time and space

Answer 24

social interactions is composed of time(temporal) and space(spatial). The time and place the communication take place – why does it happen now and here?
e.g. talk about lay off in parking lot(place) after work(time) - why here?

Question 25

communication flow hierarchy - Organizational culture

Answer 25

top down/ bottom up mission vission value

Question 26

Critic - Scope

Answer 26

use in numerous settings with teams, small groups and organizational communication but broad in the sense of all cover with rules, resources, power e.g.

Question 27

Critic Parsimony

Answer 27

not quickly read and intuitive. Many concepts and a little hard to connect them

Question 28

my workplace experience

Answer 28

We have both lineær transactional and interactional communication - we get letters with info with no intended feedback, we get messages to answer and and get a respond to - our work plan, social event + communication at the same time e.g. facebook where everyone can comment even though the sender can comment on the same time. We also have some way we are engoraged to behave and rules about how to behave. We get informed on facebook about new rules and structures for how to close, how to deliver post how to order bread to the baker, how to talk to customers. We need to accept these structures for them to work, or they change.

Question 29

Class room

Answer 29

teacher have power to execute power to punish and reward. Each individual have the power to result in positive outcomes for the group. Teacher make structures on how you dont come late or rase hand. The agents can accept the rules or either say it or ignore them. These structures then need to be taken into consideration if they were good enough.