Brainscape's Knowledge GenomeTM


Top Flashcards (Certified)
All Flashcards

BA 342 Exam 2 > Chapter 19: Diversity > Flashcards

Chapter 19: Diversity Flashcards

1
Q

Diversity and Inclusion is a

A

Business Imperative/Survey

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

In class, we talked about Wally Triplett as the first black football player at Penn State. In the list below select the answer that best captures what we talked about in class?

A

Wally’s 1948 team, facing a situation in that year’s Cotton Bowl against MSU, is credited as originating the Penn State Cheer “We Are” - “Penn State”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Why Boys Fail (Richard Whitmire):

A

Introductory diversity case focusing on a societal issue around gender. The trend is toward more women earning higher degrees than men.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Why Boys Fail (Implications)

A

Need for talent at all levels
Need for higher skills, all individuals
Socialization issue in college (60/40 window)
Specialized skills (engineering, infotech)
Women encouraged to move here or more men ready for college?
More societal crime, drugs/alcohol issues

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Diversity and Fortune 500 Women

A

Decrease in the number of female workers as you move into higher senior leadership roles. Men outrank women in the corporate talent pipeline.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

30 percent club theme

A

Shining a light on structural deficiencies (developing men and women)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Women and Senior Leadership (Implications)

A 
Org Structure/Design 
Workforce Planning (to include structural change)
Flexible Work Arrangement 
Leadership Succession Planning
Mentors/Coaches/Sponsor
Child/Family Care Responsibility 
Home Responsibility
Society's attitudes 
Women & Men Business Goals
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Connection between why boys fail and women in senior leadership?

A

Think about

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Triad #1 (Personal) to Understand Diversity

A

Social
Emotional
Personal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Social in Triad #1

A

Something people care about and disagree about what to do

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Emotional in Triad #1

A

Have to be able to handle it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Personal in Triad #1

A

A filter each person brings to the game based on their experiences.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Triad #2 (Corporate) to Understand Diversity: Depends on where your business appears

A

Organizational
National
Global

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Two Focal Points for Diversity

A

Traditional

Contemporary

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Traditional U.S Diversity includes/talks about

A

Race and Gender

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Diversity Characteristics Expanded Traditional Focus

A

Color, Gender, National Origin, Disability Status, Race, Ethnicity, Sexual Orientation, Age, Religion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Contemporary Diversity Dimensions (beg to end)

A

Innermost
Internal
External
Organizational

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Innermost Dimension of Contemporary Diversity Includes

A

Personality

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Internal Dimension of Contemporary Diversity Includes

A

Gender, Race, Ethnicity, Ability, Age

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

External Dimension of Contemporary Diversity Includes

A

Educational Background, Personal Habits, Recreational habits, Parental status, work experience, marital status, appearance, religion, income, geographic

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Organizational Dimension of Contemporary Diversity Includes

A

Location, Function, Division/Dept./Group, Mgmt Status, Union Affiliation, Exempt/Nonexempt, Field, Seniority

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Diversity Definition

A

Creating an environment where we recruit, develop and leverage business goals profitably

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

U.S Race Relations (Era #1)

A

Mid 1500s to 1861
Approximately 300 years of slavery
Eli Whitney and the Cotton Gin

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Eli Whitney and the Cotton Gin Benefits/Side Effects - “King Cotton”

A

Benefits: automates cotton picking (removal of seeds), productivity increases
Side Effects: Slavery increases (slave population increases)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
U.S Race Relations (Era #2)
``` 1861-1964 Approximately 100 years Painful/Slow Change Civil War: Emancipation Proclamation Amendments: 13th (freed slaves), 14th (citizenship), and 15th (voting) ```
26
Emancipation Proclamation
All slaves in the confederate states were free and they had to help the union win the war
27
U.S Race Relations (Era #3)
1964-today 50 years to 100 years Civil Rights and Diversity & Inclusion
28
Plessy v Ferguson (1896)
Made segregation legal
29
Brown v Board of Education (1954)
Made segregation illegal, 14th amendment was unconstitutional, minority groups were being deprived of equal education
30
In what era did the supreme court cases occur?
Era #2
31
Separation to Civil Rights
Rosa Parks in 1955 Rides the bus Civil Rights Movement is born (1913 - 2005) MLK Jr.
32
Civil Rights Movement
Addressing discrimination and providing equal opportunity | Falls on businesses first
33
Federal Laws Prohibiting Job Discrimination (EEOC)
Title VII of the Civil Rights Acts of 1964 Equal Pay Act of 1963 Age Discrimination In Employment Act 1967 Title I American With Disabilities Act 1990 Section 510 Rehabilitation Act 1973 Civil Rights Act of 1991
34
What does EEOC stand for
Equal Employment Opportunity Commission
35
Discrimination
Overt/Subtle denial of opportunity
36
Discrimination Case
Abercrombie and Fitch: they discriminated because they only went after "cool" kids (under CEO Michael Jeffries) - New CEO: Fran Horwitz
37
Diversity Progression
Affirmative Action Diversity Training Managing Diversity
38
Affirmative Action
Taking positive steps to hire and promote people from groups previously discriminated against
39
Top three ways for affirmative action
Government Contracting Employment Education
40
Two Affirmative Action Approaches
``` Soft Approach (Now) Hard Approach (Then) ```
41
What does the Soft Approach under Affirmative Action entail
Passive nondiscrimination | Pure affirmative action (expand pool of candidates based on merit)
42
What does the Hard Approach under Affirmative Action entail
Affirmative action with preference hires | Hard quota
43
Two Disparates under EEOC
``` Disparate Treatment (individuals) Disparate Impact (groups) ```
44
Diversity Training
A training approach Effective communication and culture Less effective - attitude and bias
45
Attitude v Behavior
Attitude: watched behavior Behavior: can insist on
46
Managing Diversity
Holistic approach creating a corporate environment allowing all people to reach their full potential Addresses both traditional and contemporary issues Business leverage is the key to success Senior executive engagement is key FOCUS ON THE BUSINESS CASE
47
Example for Managing Diversity
J&J
48
Population Maps
You draw workers from surrounding locations with facilities.
49
Population Trend
People tend to live where their ancestors (family) did | Migration was much more difficult in the past (so found jobs around family or would leave family for jobs)
50
Two Black Americas (Achievement and Work to Do)
High Achievement across all sectors and inner-city struggles, falling behind
51
Hispanic v Latino
Hispanic: Spanish speaking countries that were once dominated by Spain Latino: Latin America
52
What did the American Indian and Alaska Native Population map show
Indian Reserves had the highest numbers of these populations
53
Where is the majority of the white population located according to the population map
Northeast and north-central/west
54
Silicon Valley Technologically Adept Diversity Challenge
High numbers of Asians and White males. Few women and other minority groups (proves that workforce comes from the population in that area)
55
Inclusion
Proactively working to ensure all employees cultures are valued so everyone can contribute to their full potential (keep doors open)
56
Diversity and Inclusion is a
cross-cultural competence
57
Business Components (Big 6) to Diversity: Prof. J's Framework
``` Employees (Find/Keep Talent) Customers (Sales and Innovation) Financial Performance (Minority Spending) Suppliers (Partnerships and Regulation) Risk (Reputation and Liability) Leadership (Driven by Top MGMT) ```
58
Three sections under the diversity component "employees"
Recruitment Development Retention
59
Business Impact EMPLOYEES
Recruit/Retain Employee Resource Groups (ERG's) - (Colgate and Women Globally) Professional Development (CISCO - CEO Recognition of ERG leaders, Well's Fargo Stretch Assignment lead ERG) Communicating to Employees Cultural Assimilation (J&J Middle Eastern ERG and acquisition) Leverage (Community Outreach)
60
Why are ERG's/BRG's a thing
To have any group who has been underrepresented to get support
61
Employee example (the talent case)
Dell Diversity and Affinity Groups (military veterans etc.) | Give support in navigating the organization
62
Terms that Apply to You for Employees
Mentoring, coaching, sponsoring
63
Three sections under the diversity component "customers"
Responsibility Sales New Product Development
64
Customer example (the business case)
``` Mattel and Barbie (White, Blond and Blue Eyed) Frito Lay (Guac Chips) ```
65
Diversity and Innovation Examples
CISCO: I-Zone ERG's input redesigned platform for innovation Ford: Ride & Drive - ERG's to understand product design (Ex. race and disability) Macy's: ERG and Hispanic gift card program increased sales Prudential: GLBT Multicultural Marketing Committee impact the entire program Mattel: Doll line to African American Girls
66
Three sections under the diversity component "financials" - operations case
Buying Power Financial Performance Global Markets
67
Snapshot: Does Diversity Pay
Columbia: Increase in diversity, average $42 million value increase Credit Suisse: Diversity resulted in higher returns and better than average firm growth Decision making: Homogenous v Heterogenous Groups
68
Financial Example: The Business Case
Buying power has increased from 2017 - 2021
69
Three sections under the diversity component "risk and reward" - operations case (comes with negatives and positives)
Lawsuits Public Image Morale
70
Financial Example
J&J Diversity recognition
71
Three sections under the diversity component "suppliers" - operations case
Sourcing | Government Regulation
72
The Two Enterprises under Supplier Diversity
Minority Business Enterprise (MBE) | Women Business Enterprise (WBE)
73
Three sections under the diversity component "senior leadership"- business/operations/talent case
Vision Resources Accountability

BA 342 Exam 2 (6 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions