Chapter 2 Flashcards
(123 cards)
98% of lab errors in the diagnostic process occur in the-
Preanalytic phase
Who recognized the role of preanylitical errors & has several goal areas that have specific application for clinical labs?
The Joint Commission National Patient Safety Goal
2 main areas of patient safety-
-communications
-mitigating patient risk
2 ways to correctly identify a patient-
-name
-D.O.B
Improve staff communication to ensure-
Getting important test results to the right staff person on time
Prevent infection by using ___ or ___ guidelines-
-CDC
-WHO
6 goals of US Institute of Medicine for Healthcare delivery-
-safety
-timeliness
-effectiveness
-equitable treatment
-patient-centered focus
ASCLS Patient Safety Indicators in the preanalytical phase- (6)
-patient identification
-phlebotomy-associated negative events
-specimen identification
-order entry
-specimen integrity
-effective use of clinical lab
ASCLS Patient Safety Indicators in the analytical phase- (1)
Verification of the. Accuracy of abnormal results
ASCLS Patient Safety Indicators in the post analytical phase- (3)
-communication of test results
-effective use of test results
-outcomes of lab testing
ASCLS Procedure to Evaluate Patients Safety in Lab Testing (7 steps)-
-determine area of risk
-collect data
-determine the denominator to calculate the error rate
-capture data
-data analysis
-design intervention
-follow-up
The need for clear communications is-
Imperative
Avoiding direct communication of an error that harmed a patient is-
Unacceptable
Avoidance of an error that harmed a patient-
Lowers or removes urgency for quality improvement
Medical euphemisms are commonly used in clinic labs to-
Describe medical errors that harmed the patient
The use of euphemisms is a bad habit thought to be-
Rooted in the desire to avoid painful, complex quality improvement issues as well as the extra work that improvement strategies create
Taking time to communicate will help-
Ensure patient safety
Preparation for info technology outages- (2)
-planned outages for updates or upgrades
-unexpected failures or impairments with an unknown length of downtime
The initial step toward managing IT downtime is to have-
Clear activation & communications plan with established guidelines for initiating downtime protocols
IT downtime protocols- (5)
-share protocols with patient care areas
-a single lab contact creates an organized approach
-focus on reporting critical info
-clear communication throughout is essential
-conduct a critique after the outage
Most lab accidents are preventable by- (3)
-exercising good techniques
-staying alert
-using common sense
Lab safety includes-
-OSHA standards
-CDC Guidelines
Ex of a safety issue-
Ergonomics
OSHA stands for-
Occupational Safety & Health Administration