Chapter 2 Flashcards
(29 cards)
Is the essence of leadership, It provides direction, It is the ability to see.
vision
It is the ability to obtain followers, compliance or request, it is how to convince people to do things.
influence
kind of influence
sending direct message to others, stand up for her own right without violation those of others.
assertiveness
kind of influence
an individual makes/do important thing before making a request.
ingratiation
KOI
it involves convincing someone of the merits of a detailed plan.
rationality
KOI
it is the hostile form of influence where an individual achieves the goal of influencing other person with threat.
blocking
KOI
a collective form of influence where a person gets several co-workers to “back her up” when making a request.
coalition
KOI
a promise of punishment in case of non cooperation and rewards in case of cooperation.
sanction
KOI
it involves offering a favour or a personal sacrifice as an incentive for the performance of a request.
exchange
KOI
it involves obtaining support from a higher-up to push someone into action.
upward appeal
It is the ability to efficiently & effectively exercise authority
power
sop
the most important kind of power
bestowed upon the leader by a given position to the hierarchy of an rganization
legitimate
sop
it is derived from the manager’s ability to give rewards to her subordinates for
compliance with her orders or request
This power is ineffective if abused
reward
sop
it is based on the leader’s ability to punish subordinates for non compliance
with his directives.
least effective form of power
coercive
sop
it is derived on the leader’s special abilities or skills unique to the leader.
It is the power that is highly specific and limited to a particular area in which the
expert is trained and qualified.
expert
sop
It is derived from being well-informed and up-to-date.
It is through this power that nurses are able to persuade others.
information
sop
It is the ability of the individual to attract others and build loyalty.
referent
2 forms of referent power:
1. Based on attractiveness or appeal of a person to another/others.
2. Based on a person’s connection or relationship with other powerful individual.
It represents the right to expect or secure compliance; back by legitimacy.
authority
forms of authority
line, staff and team
FOA
direct supervisory authority from superior to subordinate.
line authority
FOA
authority that is based on expertise and which usually involves advising.
staff
FOA
It is granted to committees or work teams involved in an organization’s daily operation. They share common vision, goals and objectives.
team authority
It is the responding obligation and accountability answers for all action done.
responsibility
